Etihad enhances Verified to Fly

ETIHAD AIRWAYS has upgraded its Verified to Fly service to offer a more streamlined and personalised offering through its website, etihad.com.

Seven days ahead of travel, all guests receive a personalised email informing them of the documents required for their destination. These travel documents can now be uploaded directly to the ‘Manage my Booking’ page of etihad.com up to 72 hours before departure.

The new website functionality replaces the email upload system, which was launched by the airline in May 2021. The new upload process guides travellers through the process of uploading and shows the specific documents needed to get verified for their chosen destination.

Once uploaded, the documents are checked and guests receive an email confirming they have met all requirements for their flight. Additionally, travellers can check the status of their submission at any time by logging onto Manage my Booking at etihad.com.

Etihad requires all passengers to show a negative PCR test to protect the in-flight environment.