Business Traveller (Middle East)

Uber’s Lost & Found Index – what UAE passengers left behind in 2021

-

UBER HAS REVEALED its fifth annual Lost & Found Index revealing what UAE riders left behind during their 2021 trips.

It also highlights the times and days when riders are most forgetful. Unsurprisi­ngly, phones and cameras were the most forgotten items in the UAE, closely followed by other usual suspects such as wallets, bags, and keys.

New to the list, however, books took over vapes as the eighth most commonly lost item, and extremely strange for the UAE, there was an increase in the number of people leaving behind an umbrella.

It seems that riders start to lose focus near the end of the year as December and January were the most forgetful months last year. Riders are also most forgetful between 8am and 9am on Thursdays and Fridays.

Here is Uber’s full 2021 Lost & Found Index, along with easy instructio­ns on how riders can retrieve lost items.

How to retrieve lost belongings

If you do happen to forget a belonging in an Uber, don’t panic! The best way to retrieve a lost item is to call the driver - but if you’ve left your phone behind, you can log in to your account on a computer. Here’s what to do:

■ Tap ‘Your Trips’ and select the trip where you left something

■ Scroll down and tap ‘Find lost item’.

■ Tap ‘Contact driver about a lost item’.

■ Scroll down and enter the phone number you would like to be contacted at. Tap ‘submit’.

■ If you lost your personal phone, enter a friend’s phone number instead (you can do this by logging into your account on a computer, or using a friend’s phone).

■ Your phone will ring and connect you directly with your driver’s mobile number.

■ If your driver picks up and confirms that your item has been found, coordinate a mutually convenient time and place to meet for its return to you.

■ If your driver doesn’t pick up, leave a detailed voicemail describing your item and the best way to contact you.

 ?? ??

Newspapers in English

Newspapers from United Arab Emirates