Campaign Middle East

WHAT’S ALL THE FUSS ABOUT ZERO-BASED BUDGETING?

Is ZBB, which is gaining traction among advertiser­s, another excuse to slash and burn?

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Zero-based budgeting. The very term has a ring of austerity about it redolent of belttighte­ning, job losses and slashed marketing spends.

Unilever, the world’s second-largest advertiser, spending $8.3 billion in 2014, is the latest big player to shake things up by announcing the implementa­tion of a ZBB approach.

Some believe that could mean more shortterm agency/client relationsh­ips and agency business coming under threat as so-called ZBB sparks more pitches by clients seeking to drive down costs.

ZBB is a method of budgeting in which all expenses must be justified for each new period. Budgets are then built around what is needed for the upcoming period irrespecti­ve of whether the budget is higher or lower than the previous one. The objective is to lower costs by avoiding blanket increases or decreases to a prior period’s budget.

ZBB is not new. Developed by Peter Pyhrr, a manager at Texas Instrument­s in Dallas, it was introduced by him to a wider audience in a 1970 article in the Harvard Business Review.

Although the concept gained an initial following, it faded into obscurity having been dogged by misconcept­ions. Today, it is enjoying a renaissanc­e after being refined and is championed by 3G, the private-equity giant that owns Kraft Heinz. Coca-Cola and Mondelez Internatio­nal are also giving ZBB a go.

ZBB is no panacea, though. Not least because it is a time-consuming process that takes much longer than traditiona­l cost-based budgeting. Maurice Lévy, the Publicis Groupe chief executive, believes it is too early to know how it will affect agencies. This is because ZBB has such enormous internal impact on client companies that it can only be done periodical­ly, he suggests.

Sir Martin Sorrell, the WPP chief executive, claims ZBB is just a manifestat­ion of clients’ focus on cost at a time of low growth and little inflation or pricing power. While agencies can work with clients that want to reduce costs in a collaborat­ive way, those prepared to invest in their brands will always win over the long term, he insists.

So is ZBB just a way of making marketers accountabl­e by having them think about what they spend and why – as its apologists claim – or another excuse to slash and burn?

Bob Willott, the editor of Marketing Services Financial Intelligen­ce, believes that while companies are acting from genuine motives by turning to ZBB, it still smacks of gimmickry.

“Good managers have a good feel for what works and what doesn’t,” he says. “And most will already trim costs to make savings.”

Bob Wootton, ISBA’s outgoing director of media and advertisin­g, feels much the same. He believes ZBB could have more to do with companies’ fascinatio­n in ‘the next big thing’ as much as the pressure to deliver more short-term results.

“It’s just another way of bundling the same discipline­s that already apply,” he argues. “If you look at ZBB in isolation, it might suggest more short-term relationsh­ips between agencies and clients. But that’s a big ‘if’.”

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