Backchat: Suzy Menneret
Collaboration is more important than ever, says the Deutsche Telekom strategy expert and i3 Forum board member.
Across the Middle East and Africa (MEA), carriers are transforming their operations to match new enterprise demands. The pace of change in the region is accelerating and carriers are looking at how they can make their transformation projects a success.
While there is a tendency to focus on gaining first-mover advantages and beating competitors to the punch, transformation in isolation can be challenging and resource-intense. The industry and new technologies are simply moving too fast to go it alone.
How carriers execute on their transformation roadmaps is what matters as well as ensuring the creation of long-term sustainable businesses. Around the world and not just in the MEA region, there’s an understanding about what businesses need to accomplish but the challenge is to execute.
With transformation front and center of the industry, carriers locally in the Middle East and across the globe should be looking at how they can use collaboration to enable successful transformation.
Collaboration is more important than ever for telcos. By: Suzy Menneret, market and strategy expert at Deutsche Telekom and i3Forum board member
Accelerating adoption and innovation
Transformation is no longer just about the cloud. Carriers are supporting the creation of new efficiencies that are built to adapt to new technologies and demands. As an industry, we are already making active decisions and implementing proof of concepts and use cases. There’re new opportunities for technologies that can streamline our operations, reduce fraud losses and enable the creation of new services:
Carriers must come together if they want to thrive. They need to be able to take part in the conversation by engaging in online forums, at conferences and collaborating with others to create valuable, meaningful and actionable materials that influence new solutions and technologies within the industry.
Through the i3 forum, MEA carriers have an opportunity to bring their voice to the table and share their transformation roadmaps and innovations happening in the region with carriers from around the globe. They can have a voice in shaping the Middle East market and beyond and facilitate change and evolution within our industry.
It won’t be an option for carriers to work alone. The ones that will be successful in their transformation journeys will be those who join forces to enable innovation. It’s up to us to work together with whoever will stand up and collaborate and make transformation a success.
It’s this collaboration that lies at the heart of i3 forum’s work. i3 forum brings the international carrier ecosystem together to enable and accelerate transformation. Our members are working together to solve the challenges that face our industry and deliver value across the entire ecosystem.
Collective transformation will be the key to driving change in the industry. By getting players across the ecosystem to work together, we can facilitate real change.
Got something to say? If you would like to be featured in Backchat, please e-mail: [email protected] industry and new technologies are simply moving too fast to go it alone.”