Comms MEA - - Kuwait Country Profile -

Kuwait’s Min­istry of Elec­tric­ity and Wa­ter an­nounced this past Septem­ber a new smart meter pro­ject which will con­nect hun­dreds of thou­sands of build­ings across the coun­try.

The pro­ject will in­stall a to­tal of 800,000 elec­tri­cal me­ters and 300,000 wa­ter me­ters to homes and of­fice across the coun­try, help­ing to meet the New Kuwait Vi­sion 2035 goals of ef­fec­tive gov­er­nance.

The pro­ject is a part­ner­ship with telco Zain and busi­ness con­sul­tants Oliver Wy­man, with Eric­s­son act­ing as the sys­tems in­te­gra­tor.

Smart meter sen­sors will trans­mit wa­ter and elec­tric­ity data on Zain’s net­works to the Min­istry’s dig­i­tal core. Eric­s­son will pro­vide SAP’s HANA in-mem­ory plat­form to process the data, which will be used for real-time data on util­i­ties us­age and billing.

By run­ning on a dig­i­tal core, the Min­istry can en­able cus­tomers to pay bills on­line and via mo­bile apps, alert cus­tomers if their util­i­ties us­age spikes, and “gam­ify” the ex­pe­ri­ence to en­cour­age more sus­tain­able util­i­ties us­age. The Min­istry can also con­tact cus­tomers in case of util­i­ties emer­gen­cies.

“Kuwait’s res­i­dents ex­pect to in­ter­act with their util­i­ties providers as quickly and eas­ily as any pri­vate sec­tor com­pany,” says Dr Me­shan Alotaibi, as­sis­tant un­der­sec­re­tary of con­sumer af­fairs at the Min­istry of Elec­tric­ity and Wa­ter in Kuwait.

“By part­ner­ing with global tech­nol­ogy com­pa­nies, real-time util­i­ties us­age and billing will help our cus­tomers to save time and en­hance our util­i­ties main­te­nance and sus­tain­abil­ity, all in line with Kuwait Na­tional Devel­op­ment Plan’s smart gov­ern­ment goals.”

Ahmed Al-Faifi, se­nior vice pres­i­dent and man­ag­ing di­rec­tor at SAP Mid­dle East North, says: “Dig­i­tal en­ergy net­works and smart me­ters are trans­form­ing util­i­ties providers around the world, with the Kuwait Min­istry of Elec­tric­ity and Wa­ter demon­strat­ing leadership in de­vel­op­ing nextgen­er­a­tion en­ergy in­fras­truc­ture. We’re ex­chang­ing global best prac­tices in smart util­i­ties for the Min­istry to have a 360-de­gree cus­tomer view, for more ef­fi­cient util­i­ties main­te­nance, trans­mis­sion, and distribution.”

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