XCMG OPENS FIRST AFRICAN SPARE PARTS CENTRE
Chinese construction machinery giant, XCMG, says its first direct regional spare parts centre in Kenya will enable it to serve five countries located in East Africa.
Opened in the Kenyan capital of Nairobi in January, XCMG has partnered with local distributor, TISCO Construction, to provide “prompt services to clients” in all the five countries in the region. The two companies have additionally opened an adjoining XCMG 4S shop that will provide sales, spare parts, service, and survey services.
According to XCMG, the new facility – called The Center in Kenya - will enable it to gradually increase investment and better support in the region, and to establish a bonded warehouse in Mombasa that can ensure supplies to construction projects.
Cui Xiangdong, assistant secretary of XCMG spare parts supervision management department, said: "XCMG has established dealerships in 16 countries across Africa. The center in Kenya will further advance XCMG'S strategy in the African spare parts market, it also sets an example for XCMG'S overall arrangement of spare parts centers in Asiapacific, Middle East, Central Asia, Europe, and the Americas."
There are more than 200,000 pieces of XCMG equipment in use outside China at present; and in Kenya alone, there are 2,000 machines. The center in Kenya is part of strategy initiated by XCMG in 2017 to upgrade its overseas service and spare parts network, with the stated aim of “establishing independent service and spare parts centres and increase relevant support for dealers”.