Panel dis­cus­sion:

How health­care de­sign is more than just aes­thet­ics?

Design Middle East - - Cover Story -

The last panel brought to the lime­light the de­signs in the health­care sec­tor. There's a sud­den shift in the de­sign in­dus­try to­wards the health­care sec­tor now. Leading firms are com­ing for­ward and de­liv­er­ing qual­ity de­signs that en­hance the guest and pa­tient experience. This panel dis­cus­sion was mod­er­ated by Cur­tis Laiti­nen, as­so­ciate di­rec­tor, health­care at AE­COM Mid­dle East and fea­tured in­dus­try experts— Joseph Charles, founder and man­ag­ing di­rec­tor at Pin­na­cle In­te­ri­ors; Stas Louca, man­ag­ing di­rec­tor and co-founder of H+A; Carla Conte, founder and cre­ative di­rec­tor at Brand Cre­ative; and Clive Robert­son, con­struc­tion project di­rec­tor at Stan­tec.

Laiti­nen started off: “Nowa­days, the fo­cus is on the pa­tient’s well­ness. Var­i­ous statis­tics show that a pa­tient fac­ing a pleas­ant view than a wall made of bricks re­cov­ers faster. A health­care fa­cil­ity should aim at re­duc­ing stress so that the pa­tient can put his en­er­gies into some­thing bet­ter.” Charles urged how smart technology is used in the health­care sec­tor: “Smart clinic is a new culture— they are kiosks lo­cated at public spa­ces like malls. These clin­ics have main equip­ments with one nurse and one tech­ni­cian. The nurse would take the vi­tals and send them to the doc­tor. The doc­tor would then as­sist the pa­tient af­ter ex­am­in­ing his/her re­ports on­line and making a video call. We can call it health­care in re­tail with max­i­mum con­ve­nience. The first of such con­cept would be launched next month in Dubai.”

Conte and her team have re­cently com­pleted the de­sign for mul­ti­ple areas for Al Jalila Chil­dren’s Hos­pi­tal in Dubai, in­clud­ing the atrium, teen wait­ing lounge, cor­ri­dors, doctors of­fice, and staffroom. She

shared her ex­pe­ri­ences: "For the Al Jalila Chil­dren’s Hos­pi­tal project, the brief in­cluded to liven the space and make it less clin­i­cal and a more pos­i­tive en­vi­ron­ment for pa­tients and staff. As a de­signer, we should cre­ate a space that doesn’t re­mind pa­tients that they’re sick.”

Louca talked about the rel­e­vance of ev­i­dence­based de­sign (EBD) in the health­care sec­tor. EBD is de­fined as the process of bas­ing de­ci­sions about the built en­vi­ron­ment on cred­i­ble research to achieve the best pos­si­ble out­comes. He said: "We are do­ing our plan­ning based on the EBD to pro­duce the best pos­si­ble pa­tient, staff, and op­er­a­tional out­comes in a health­care fa­cil­ity. A pa­tient heals faster when he is in a bet­ter en­vi­ron­ment.”

Robert­son em­pha­sised: “For a pae­di­atric de­part­ment, get­ting graphic de­sign­ers to cre­ate sur­round­ings that make chil­dren com­fort­able, isn’t that ex­pen­sive. Art can be a pos­i­tive dis­trac­tion and in­spi­ra­tional for the pa­tients. In the Euro­pean coun­tries, re­gard­less of whether the hos­pi­tal is a five-star fa­cil­ity or a nor­mal hos­pi­tal, a bud­get is al­lo­cated for art. The same needs to be done in this re­gion as well.”

HEALTHY DIS­CUS­SION: (L-R) Cur­tis Laiti­nen, Joseph Charles, Stas Louca, Carla Conte, and Clive Robert­son

Art can be a pos­i­tive dis­trac­tion and in­spi­ra­tional for the pa­tients.

A health­care fa­cil­ity should aim at re­duc­ing stress.

We should cre­ate a space that doesn’t re­mind pa­tients that they’re sick.

A pa­tient heals faster when he is in a bet­ter en­vi­ron­ment.

Smart clinic is a new culture.

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