Im­ran Khan, CoreServ FM

fmME delves be­low cor­po­rate strat­egy to un­der­stand what makes the re­gion’s FM pro­fes­sion­als tick

Facilities Management Middle East - - CONTENTS -

0.00 What does your role in­volve?

Hav­ing worked in the FM in­dus­try for a decade, my role at CoreServ as the op­er­a­tions man­ager, fo­cuses on im­ple­men­ta­tion of in­ter­na­tional stan­dards in op­er­a­tions with a strict em­pha­sis on cus­tomer sat­is­fac­tion, re­li­a­bil­ity, ef­fi­ciency and at­ten­tion to de­tails via our team of ex­perts. Another key fo­cus of my role in­cludes in­no­va­tion in op­er­a­tions, hence I am part of the im­ple­men­ta­tion team for the new CAFM soft­ware from Bel­gium which CoreServ is proud to bring to the Mid­dle East which will bridge the gap be­tween busi­ness de­vel­op­ment, cus­tomer care and op­er­a­tions.

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