Can’t breathe this
Not too long ago my sinuses were acting up on a daily basis, mostly when I returned home from work. I grew a bit weary of the situation and called the property management company that I deal with for the lease of my apartment.
Following which a few technicians were sent over to my place for the remedial job of performing an HVAC maintenance. Following a four-hour effort I was told that the job was done with a big ol’ thumbs up coming my way from the rather relieved looking technicians.
On enquiring and quizzing them as to why it took longer than planned — I was told it would take no longer than an hour-and-half — a technician showned me pictures of the HVAC vents that they snapped while working on it. I flinched looking at the sight of the ghastly state of affairs that was transporting the air which me and my wife breathed. ‘ How are we even alive?’ said my wife.
Over a cup of tea with the technicians I realised that planned preventive maintenance and a thorough cleaning of the HVAC system within an indoor space has to be carried out every four months, at least.
What intrigues me is how often are FM operators carrying such HVAC works at your client sites?
There won’t be as many curious clients such as me who report something that potentially cannot be seen. And that’s quite worrying.
HVAC maintenance firm Epsco’s chief executive officer George Thomas echoes this sentiment in saying,
“HVAC maintenance almost goes unnoticed as it’s out of sight”. Thomas makes a valid point: Stringent KPIs are imposed on you all for matters pertaining to the floor and even a few hard services such as chillers that are not always in the occupants sight — but what about the HVAC system?
Does it take the occupants health to deteriorate before an FM company steps in?
About the author Nikhil Pereira is the deputy editor of facilities management Middle East.