fsi fm so­lu­tions ME

Facilities Management Middle East - - 2016 TOP SUPPLIERS - Adrian Jarvis Gen­eral man­ager

Tell us about a launch you are look­ing for­ward to for 2019?

2019 is set to be an ex­cit­ing year dur­ing which we will see new ver­sion re­leases of our core CAFM of­fer­ing, Con­cept Evo­lu­tion. It will in­clude user ex­pe­ri­ence and user en­hance­ments and a plethora of new fea­tures. For FSI GO there will be a new ver­sion of the main­stay tasks ac­tiv­ity and a new ac­tiv­ity for au­dits. Ad­di­tion­ally, a num­ber of new apps will be re­leased for Con­cept Ad­van­tage fo­cussed on work­place well­be­ing.

Some of the chal­lenges in 2018, and your per­cep­tion of the mar­ket for 2019?

Meet­ing the vol­ume of de­mand for new and ex­ist­ing busi­ness has been a good chal­lenge to have had dur­ing 2018. What we have seen dur­ing this year is not only a good num­ber of new clients adopt­ing FSI tech­nolo­gies but also many ex­ist­ing clients want­ing to en­hance their busi­ness process and use of CAFM and mo­bile tech­nol­ogy. The de­mand for mo­bile apps within the work­place and for fa­cil­i­ties man­age­ment ser­vice de­liv­ery con­tin­ues to grow with in­creas­ing adop­tion of apps for the end cus­tomer, such as Con­cept Ad­van­tage, and greater take up of apps for op­er­a­tives via FSI GO. In sum­mary, 2018 has been a busy year for FSI both in terms of se­cur­ing new clients and projects and new tech­nol­ogy re­leases to sup­port the in­dus­try. From an FM tech­nol­ogy per­spec­tive, we a pre­dict­ing 2019 to be another pos­i­tive year.

Tell us about your ex­pan­sion plans, growth and fi­nan­cial per­for­mance?

FSI con­tin­ued to grow its di­rect pres­ence in the re­gion in 2018. As a re­sult, we are in the process of ex­pand­ing the foot­print of our of­fice in Dubai in an­tic­i­pa­tion of fur­ther growth dur­ing 2019.

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