Tell us about a launch you are looking forward to for 2019?
We are set to launch Smart FM Bot, an intelligent and innovative Facilities Management Bot which will respond to voice commands. We have already tested inhouse and the Smart Bot is trained to respond to approx. 30 commands initially and we will be increasing it to 125 by mid of 2019. Also there will be a major upgrade to the current SMART FM range of products and it will be compatible with Power BI reporting tool.
Some of the challenges in 2018, and your perception of the market for 2019?
2018 was promising as expected in terms of new business orders and the most challenging part was to launch and rollout our new product “SMART FM b2c product”. We successfully implemented in Muscat, Oman. 2019 looks super promising with opportunities. the prospects in the UAE market in particular is very high. Also we foresee AI playing important role in CAFM systems. the launch of SMART FM bot will be the first step of introducing AI in CAFM systems.
Tell us about your expansion plans, growth and financial performance?
We have recently added “software development” in our offerings. This will allow us to expand our business to Non FM sector which will be our secondary focus in 2019. We will be ending this financial year with a 20% growth.
Tell us a bit about your company?
We are a team of technology geeks with the vision and knowledge of technology to revolutionize the industry. We are in the UAE since 2007 with a commitment to provide exceptional service to the FM Industry.