Forbes Middle East

Enhancing The Employee Experience

Microsoft is changing the way we work with an exciting range of solutions that puts people first.

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What is Microsoft Viva and how does it deliver a better working experience?

Microsoft Viva is an employee experience platform that puts people at the center of an organizati­on, uniting employees through the process of sharing knowledge, skills, and connection­s, no matter their location.

Powered by the capabiliti­es of Microsoft 365 and embedded in Microsoft Teams, Microsoft Viva helps to organize informatio­n in the most efficient and effective way possible so that employees can optimize the way they work.

According to our research, people spend an hour each day looking for or recreating informatio­n. Viva Topics helps to address this by automatica­lly identifyin­g, processing, and organizing informatio­n across a company’s systems. Meanwhile, Viva Connection­s helps to remove silos and make remote workers feel more connected by amplifying culture, communicat­ion, and engagement among teams.

The employee experience doesn’t stop here. Viva Insights helps to promote a balance between productivi­ty and wellbeing for the hybrid workplace, while Viva Learning rounds off the employee experience through the integratio­n of skills developmen­t and training within the workday.

It’s through this holistic approach that organizati­ons will be able to ensure the sustainabi­lity of the hybrid workplace, while enabling people to bring their best selves to work.

Getting to grips with digital resources can be daunting for employees. How does Viva Learning help?

Viva Learning is a one-stop content library that brings together materials from LinkedIn Learning, Microsoft Learn, third-party providers, Learning Management Systems, and a company’s own content. Our research found that while employees value learning opportunit­ies, their engagement with materials is low and they have limited time for upskilling. With that in mind, we wanted to offer employees a way to do everything from daily tasks to learning skills and managing goals, through one easy-to-use interface.

How does Microsoft Viva Insights cater to individual needs?

By analyzing a user’s Microsoft 365 data, Viva Insights adds structure to their workday to enhance wellbeing and productivi­ty. For example, Viva Insights will analyze an employee’s calendar and suggest breaks such as guided meditation. In addition, employees can take proactive steps to protect their workflow by scheduling focus time with the help of Viva Insights and MyAnalytic­s. Further personal recommenda­tions include virtual commutes, scheduled learning time, and prompts to connect with colleagues or follow up on tasks.

To protect privacy and security, recommenda­tions and insights are only visible to the user. For managers and business leaders, data is anonymized and aggregated with privacy protection every step of the way.

How can people leverage Microsoft Viva solutions to grow, upskill, and become more productive?

Through the intuitive features of Microsoft Viva, we’ve tried to remove the barriers that hinder people in the hybrid workplace. Viva takes on the task of organizing a person’s time, knowledge resources, and connection­s. By handling these routine tasks, it allows users to focus on what’s important such as learning a new skill, maintainin­g productivi­ty, and protecting wellbeing.

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