A Milestone In Mobile Banking
QIB’s revamped mobile app marks a step forward in customer experience and digital banking.
Qatar Islamic Bank (QIB) has recently announced the launch of an all-new version of its mobile app. With 100+ features, smart combo navigation, and seamlessly aligned interfaces in English and Arabic, the new app empowers QIB customers to be in total control of their finances.
Smooth login and easy-to-use interfaces
The revamped app features secure and smart biometric login, and a self-registration option that allows customers to access and navigate the app with ease. Meanwhile, noncustomers can open a new account in a matter of minutes.
Customized dashboard
The homepage is the gateway to a new financial experience that caters to customer needs. It offers quick and easy access to the most used products and services via an intuitive display, and allows customers to customize the dashboard according to their preferences.
Banking products all in one place
The QIB app enables customers to view their accounts and products through a convenient tab called ‘My Products’. Through My Products, customers can also view their deposits and investments, and access handy shortcuts to additional services. Furthermore, by tapping on the ‘Brokerage’ tab, customers can trade instantly in stocks listed on the Qatar Stock Exchange.
The Smart Button
Through the ‘Smart Button’, customers can view their net worth, access personalized offers and discounts, redeem their loyalty points, contact their relationship manager, and get all the help and guidance they need through FAQs and demos. For those who prefer face-to-face contact, they can book a branch visit, too.
Payments and transfers made easy
For a seamless experience, payment and transfer services are now grouped together under the ‘Pay & Transfer’ tab, including local and international transfers, Western Union, and Direct Remit. All transactions can be executed in a few steps, without the need to reenter information already registered in the system.
Advantages, a click away
Adding to the advantages of QIB’s new app, customers can instantly find useful tools such as currency exchange and convertors, and can request a service linked to their existing account, card, or bancassurance. They can also apply for almost any type of product, subscribe electronically to future IPOs, and review their cheque history.
Customized profile and settings
Placed conveniently at the top of the screen, app users can easily access their profile to update personal information, upload documents, or set their preferences.
The mobile app has now become the primary channel for QIB customers, as it offers instant service, convenience, and maximum security. Registering more than 1.5 million logins per month on average, the app is the channel of choice through which more than 80% of retail transactions are made. Available on Apple App Store, Google Play, and Huawei AppGallery, customers can download the QIB app and easily self-register using their active debit card details.