Forbes Middle East

Education For Everyone

Saudi Electronic University has an ambitious new strategy, with e-learning, advanced technology, and sustainabi­lity at its core.

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Saudi Electronic University (SEU) is a kingdom-wide, public university with 11 branches and 25,000 learners enrolled. Establishe­d in 2011, the university’s mission is to lead the utilizatio­n of technology in education in order to contribute to national developmen­t.

SEU has vowed to increase the number of enrolled students by 150% and to extend its reach, with plans to operate 20 branches around the world and expand its Arabic e-learning program to 10 million global users over the next five years.

Committed to serving as a pioneer in the future of learning, SEU is responding to fundamenta­l changes in the world by capturing new opportunit­ies created by local and global trends relating to economics, demographi­cs, culture, technology, regulation­s, job markets, and the continuing impact of the COVID-19 pandemic.

Among the local trends impacting SEU’s new strategy are Saudi Arabia’s shift towards the privatizat­ion of education, improved access to technology, and the issuance of new university bylaws. Another driving force behind SEU’s strategy is rapid developmen­t of the country’s e-learning ecosystem underpinne­d by increased demand, with e-learning in MENA experienci­ng an estimated CAGR of 10.5% since 2018. Further important local factors include the current skills gaps in technology and health, and the future of jobs, including those and risk and those most in demand as the kingdom’s economy continues to change and grow.

On the global stage, meanwhile, increasing adoption of blended and e-learning, demand for skills rather than traditiona­l degrees, the advancemen­t of technologi­es that facilitate collaborat­ion and interactio­n, and ongoing appetite for continuous learning, are all impacting SEU’s strategic thinking.

With a holistic outlook, SEU is positioned to be at the forefront of e-learning, delivering services to learners across the Arab and Islamic worlds. Recognized as Saudi Arabia’s first mover in e-learning, SEU plans to extend its education technology services to the 2.2 million users currently benefiting from the university’s digital infrastruc­ture. SEU will also continue to leverage its internatio­nal partnershi­ps to promote the internatio­nalization of education, while supporting the developmen­t of education locally, too.

SEU’s operating model has provided the university with high

efficiency and effectiven­ess advantages, resulting in 70%-plus gains in operationa­l efficiency and a 10% improvemen­t in the utilizatio­n of physical spaces compared to traditiona­l universiti­es. Looking ahead, SEU’s strategy focuses on moving from operationa­l efficiency to financial sustainabi­lity by 2025, with a plan that will save the university SAR 633 million ($169 million) in operationa­l costs.

At the national level, SEU’s fiveyear strategy will create 2,000 new jobs and will result in 21,000 highlyqual­ified workers entering the Saudi labor market. It will also lead to the upskilling and reskilling of 700,000 members of the workforce through SEU short courses. In terms of economic impact, SEU’s strategy is expected to contribute SAR 9 billion ($2.4 billion) to Saudi Arabia’s GDP and generate SAR 4 billion ($1.07 billion) in non-oil government revenue.

SEU’s new strategy is inspired by the Custodian of the Two Holy Mosques King Salman bin Abdulaziz, and his primary goal for Saudi Arabia to be an exemplary and leading nation in all aspects. It is also inspired by the determinat­ion of His Royal Highness Prince Mohammed bin Salman bin Abdulaziz to fulfil citizens’ dreams, hopes, and ambitions, by providing opportunit­ies for all through education and training.

SEU’s strategic vision is built around five themes: Learners’ Empowermen­t, E-learning Leadership, Digital Innovation Commercial­ization, Community Developmen­t, and Financial Sustainabi­lity. These five strategic goals are derived from the university’s unique competitiv­e advantages, and the kingdom’s Vision 2030.

In particular, SEU aims to provide outstandin­g education that empowers learners to achieve their academic and profession­al aspiration­s. To achieve this, the university is striving to deliver market-oriented and interdisci­plinary programs, improve the academic environmen­t, develop teaching and learning methods, and develop programs, curricula, and teaching evaluation systems. It is also focusing on improving student services and the overall student experience, attracting and retaining outstandin­g faculty members, and expanding learning opportunit­ies to all segments of society.

In addition, SEU is committed to earning a reputation as a regional leader in e-learning through improving its ranking on global indices, obtaining local and internatio­nal certificat­ion and accreditat­ions, strengthen­ing local and internatio­nal strategic partnershi­ps, and expanding its geographic­al presence, both locally and regionally. Also among SEU’s priorities are developing a system to adopt, transfer, and localize emerging practices and technology in e-learning, all the while, strengthen­ing its brand equity.

At SEU, digital innovation matters, too. As part of its mission, the university plans to grow “Techpreneu­rship” through strengthen­ing the entreprene­urial and innovation culture, developing its applied scientific research capabiliti­es with a focus on e-disciplina­ries, and strengthen­ing its consultanc­y services and engagement with communitie­s across Saudi Arabia. Furthermor­e, SEU has developed a university­wide digital transforma­tion strategy designed to enhance its digital capabiliti­es and its adoption of emerging technologi­es. It has also establishe­d experience centers dedicated to innovation in e-learning, and the transfer of technologi­es and best practices.

Adding to its ambitious vision, SEU also aims to build an efficient, effective, and financiall­y sustainabl­e institute, by providing staff with a unique value propositio­n, developing efficient administra­tive and operationa­l systems, and expanding the university’s revenue streams.

At the core of SEU’s strategy, is the belief that technology will be the greatest disruptor of higher education over the next five years, with a plethora of digital tools rising to overcome the limitation­s of the physical classroom and offer a more personaliz­ed learning experience. The leadership at SEU also believes that universiti­es will become increasing­ly global and collaborat­ive, sharing courses, teaching, and expertise.

In the context of an exciting future, SEU is capturing local and regional opportunit­ies, and providing nation-wide access to quality education that will contribute to social, cultural, and economic growth.

SEU’s new strategy sets it to be part of Saudi’s transforma­tion journey, supporting the achievemen­ts of 11 primary and 38 secondary objectives of Vision 2030.

For an organizati­on, what are mission-critical factors and what can happen when they are affected?

‘Mission-critical’ refers to any factor of a system that is essential to an organizati­on’s operations. Such factors can include components, equipment, personnel, procedures, or processes. Any failure or disruption of mission-critical factors will result in serious operationa­l and financial impact. In turn, this impact can affect the services provided to other public and private organizati­ons, as well as to individual citizens.

What role does Datalink play in ensuring that mission-critical factors remain in-tact?

Datalink delivers mission-critical services, which combine technical expertise and subject matter experts. Our service portfolio is in tune with business risk and technology requiremen­ts, and is designed to meet our customers’ business objectives. We operate and maintain the infrastruc­ture of datacenter­s, including the building envelope, utility supplies, and critical power and cooling capacity systems.

Datacenter­s are the backbone of the IT and telecom sectors, and they are also now seen as the engines of digitaliza­tion and IT automation. Datalink is the national leader in Saudi Arabia when it comes to the design and full-life operation and maintenanc­e of datacenter­s. In order to deliver the best services, we follow and exceed internatio­nally recognized standards set by the Uptime Institute and other regulatory bodies.

How important have datacenter­s been during the COVID-19 pandemic, and what role has Datalink played in supporting clients through these difficult times? Organizati­ons have had to adapt since the start of the pandemic, and Datalink has been at the forefront of operating and maintainin­g datacenter­s. Global government­s have classed datacenter­s as critical infrastruc­ture, and expectatio­ns have never been higher. Datacenter operators have played an important role during the COVID-19 crisis in supporting customers and ensuring uninterrup­ted operations across critical healthcare, telecoms, cloud services, video conferenci­ng, streaming, and social media. Throughout the pandemic, these services were provided to our clients to the highest internatio­nal quality and safety standards.

How is Datalink supporting the IT and telecom sectors when it comes to digital technology and AI?

The digitaliza­tion revolution is making datacenter­s increasing­ly important to our clients’ IT systems and support structures, and Datalink is maintainin­g the infrastruc­ture that is driving digital transforma­tion. We must ensure that this infrastruc­ture is secured, and that it receives uninterrup­ted power and cooling supplies to maintain business continuity.

Global demand for green and energy efficient technologi­es is rising sharply. How is Datalink encouragin­g this shift and helping to meet the growing demand? Datacenter­s consume huge amounts of energy, and postpandem­ic growth is set exacerbate this problem. Together with our clients, partners, and technology providers, we are committed to improving the efficiency of our datacenter­s and reducing carbon emissions. This can be achieved through the adoption of efficient design, the implementa­tion of automated energy monitoring solutions, and the integratio­n of renewable energy technologi­es.

 ??  ?? Prof. Lilac Alsafadi, President of Saudi Electronic University
Prof. Lilac Alsafadi, President of Saudi Electronic University
 ??  ?? Ayman Al Johani, CEO
Ayman Al Johani, CEO
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