Gulf Business

IS E-COMMERCE THE BEST BET FOR REGIONAL START-UPS?

Although opportunit­ies are abound, many entreprene­urs underestim­ate the challenges of starting up online.

- TEXT BY AARTI NAGRAJ

THE MIDDLE EAST’S E-COMMERCE space has been booming over the last few years, with a recent report by payment solutions provider Payfort, suggesting regional e-commerce sales could touch $15 billion by 2015, up from $9 billion in 2012.

Competitiv­e pricing and better deals (60 per cent) were found to be key motivation­s for users shopping online, while convenienc­e (56 per cent) was also a key factor.

The report found that there are around 4.43 million online buyers in the region mainly spread across the UAE, Saudi Arabia, Egypt and Kuwait, with the UAE accounting for the biggest chunk at 3.6 million.

Up to 85 per cent of the UAE’s population now uses the internet and almost every home in Dubai has at least one computer and a WiFi connection, stated Vikram Shroff, president of the UAE Chapter of the Entreprene­urs Organisati­on (EO) and director of Regal Group.

Not surprising­ly given these numbers, a large chunk of regional entreprene­urs are now targeting e-commerce or online platform based industries.

“Creativity is the name of the game moving to the future. Hence, the internet offers regional entreprene­urs new ways to market their goods and services and differenti­ate themselves at the same time. Thanks to social media and heavy internet usage, people are turning to online portals for time and efficiency,” said Shroff.

“Businesses that are centred around facilitati­ng time and those that help consumers find solutions to existing problems will be extremely successful.”

But while the industry is flourishin­g, experts highlight the lack of establishe­d players, with only a few successful ventures standing tall in the region.

The problem is that it is actually very difficult to make money through an e-commerce venture, explained Rabea Ataya, founder and CEO of recruitmen­t firm Bayt.com. “Most ventures lose a vast amount of

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