Man tweets about ailing father, railways helps
Passenger finds station master, porter and wheelchair awaiting his arrival at a station in Rajasthan
Aman who tweeted to Railway Minister Suresh Prabhu seeking help to help his father, suffering from paralysis, was pleasantly surprised to find assistance waiting for him on his arrival at a Rajasthan station.
Pankaj Jain, a businessman born in Rajasthan but now settled in Karnataka, wanted to disembark the Yeshwantpura-Bikaner Express train at the Merta Road railway station. But he faced a problem as the train would stop for a mere five minutes there.
“I was concerned about how I will manage to get my father and luggage down from my coach in five minutes. My mother and sister were also travelling with me. One of my friends suggested that I should tweet to the Indian Railways,” Jain said on Monday. On Saturday, he tweeted to the Indian Railways and also tagged Prabhu.
“Within a few minutes, I got a reply from the railways. I was asked to send my coach and PNR number. Soon, I got a reply, which said I won’t face any problems,” Jain said. To his surprise, a railway official told him that help for him has been organised at the Merta Road station.
“I could not believe it. The station master, a porter and other staff waited for us at the station with a wheelchair,” he said, adding the train halted for nearly 10 minutes there.
“It was a total surprise for me that a tweet requesting help for my ailing father would result in fast and helpful service at the station in Rajasthan,” an elated Jain added.