UK smart homes link devices on one platform

British mobile group O2 will roll out connected features for its 25m customers

British mobile group O2 will offer its 25 million customers a connected home service bringing together central heating, home security and energy management under a single internet-based platform.

The UK will be the first market in Europe to offer AT&T’s “digital life” home management and automation platform to customers under an agreement struck with O2. The US telecoms group provides the software behind the system, while smart thermostat maker Tado and other device makers have agreed to support the scheme.

O2 will offer a range of devices that can link to a single hub, including smart plugs, cameras, intruder alarms, door locks, water and smoke sensors and other services to manage the in the year. The number of UK households with some form of smart-home system increased 30 per cent in 2015 to 4 million, or about 14 per cent of homes in the country, according to Strategy Analytics, the research firm. The average smart-home spends £256 on the technology, it found, taking the market size to about £940 million.

British consumers are most willing to pay for notifications of hazards and emergencies in their home, it said, followed by systems that can automatically shut off the water in case of a leak and remote video monitoring. David Plumb, O2’s digital director, said its research showed customers were interested in the broad range of devices to control their homes, rather than just a thermostat or other single-use application.

“At O2 we are building an ecosystem that will deliver a complete smart-home experience. By partnering with the very best device, platform and service providers, we will be able to give people the smartest tech for their homes,” he said.