IPhones weighed down by high failure rates

Samsung fails the most among Android manufacturers for five quarters in a row

released by Blanco Technology Group, the iOS failure rate has consecutively increased quarter over quarter — from 15 per cent at the end of 2015 to 62 per cent in third quarter of 2016.

Although the iOS failure rate has since stabilised (62 per cent) in the fourth quarter of 2016, Richard Stiennon, Chief Strategy Officer, Blancco Technology Group, said that Apple is still playing catch up with Android (47 per cent).

Moreover he said the iPhone 6 has been the worst performing iOS device consecutively for four quarters with the highest failure rate compared to other models — 25 per cent in the first quarter

report, the newest iPhone 7 and iPhone 7 Plus models aren’t exempt from problems — making the list of iOS devices with high failure rates in the last quarter of 2016 at 3 per cent each. Android devices have shown signs of improvement. of 2016, 29 per cent in the second quarter of 2016, 13 per cent in the third quarter of 2016 and 15 per cent in the fourth quarter of 2016. Samsung consistently had the highest failure rate among Android manufacturers for five quarters in a row, reaching a peak of 43 per cent in first quarter of 2016. The report said that camera, battery charge and USB glitches have been a constant source of problems for Android users.

Since first appearing on the list of top Android crashing apps in the second quarter of 2016 (12 per cent), the Google Play Services app has shown signs of improvement and its crashing rate has dropped to 10 per cent in the third quarter of 2016 and 5 per cent in the fourth quarter of 2016.