Smart Government hits new milestones
Starting with just a couple of services a decade ago, the Roads and Transport Authority (RTA) is now one of the leading government agencies offering the majority of its services on digital platforms.
Offering 173 smart services through its website and 10 mobile applications, two of which — S’hail and Dubai Drive — were launched at Gitex this year, RTA now also has a few online-only services like registration of vehicles for commercial fleet owners as well as application for NOCs and other certificates. Website: www.rta.ae RTA smart services:
Nol top-up Salik top-up Parking payment Driving licence renewal Vehicle registration Fine payment
RTA apps:
Drive Dubai RTA Dubai S’hail Wojhati Smart Salik Smart Taxi Public Transport Smart Tow Smart Drive Smart Parking
“I regularly use RTA’s smart services like Salik top-up, Nol top-up and parking payment. I find it more convenient than using conventional options. The apps are easy to use and have lots of options, making us want to use them more often.” Anees G.K., Indian, Software Developer
“I am a big fan of RTA’s mobile applications. They are ahead of the curve. I have been only using RTA’s online platforms and have not found any reason to go to customer service centres. I do my vehicle registration, Salik top-up, Nol top-up, fine payment and all other jobs through apps.”
Evren Altiok, Turkish, Financial Services Executive.
“We have 173 smart services that we offer through our website and apps. We are adding more services frequently in order to provide our customers the convenience of getting their jobs done from the comfort of their homes and offices. From vehicle registration and driving licence renewal to commuter and top-up services, everything is available online.” Mohammad Al Khayat/ Director of RTA Smart Services