Gulf News

52.9m travelled via Dubai ports last year

SMART GATES AT AIRPORTS HELPED EASE PASSENGER MOVEMENT

- BY ALI AL SHOUK Staff Reporter

Of those, some 49.9 million used the internatio­nal airport, an increase of 6.6% from 2016 |

More than 52.9 million passengers travelled through Dubai ports last year, according to a report issued by the General Directorat­e of Residency and Foreigners Affair (GDRFA) Dubai.

Of those, some 49.9 million used Dubai Internatio­nal Airport, an increase of 6.6 per cent from 2016 when 46.8 million travellers used the airports including departure and arrival points.

From modern smart gates at airports to high-tech services aimed to provide a hassle-free experience to customers, the GDRFA Dubai marked 2017 with many achievemen­ts.

Major-General Mohammad Ahmad Al Merri, director-general of GDRFA Dubai, said that despite the high traffic at airports last year, staff at the entry and exit points made it easier for passengers to use the services.

“We used the latest technology to provide our services — from smart gates to UAE Wallet — and worked round the clock to make the airport a happiness hub for all travellers,” MajorGener­al Al Merri said.

With the installati­on of 122 new-generation smart gates at all terminals in Dubai Internatio­nal Airport, GDRFA aims to ensure that the travellers no longer stop at passport control at one of the busiest airports in the world.

Equipped with the latest face-recognitio­n software, the smart gates do away with the passengers’ personal encounters with passport control officers, clearing travellers with approved biometric, electronic passports or identifica­tion to walk straight to the baggage claim area after deplaning.

“It is the face of the future for the first time in the world. Passengers crossed the gates smoothly with no need to stand in queues to get the passport stamped. The smart gates ensure that each traveller will only spend nine to 20 seconds to pass through,” he added.

About 5.5 million passengers used the smart gates last year.

The GDRFA — Dubai statistics show that 3.1 million passengers arrived and 2.3 million departed.

The ‘biometric border’ walkway takes a 3D scan of people’s faces as they enter the airport and checks it against a digital passport using the face-recognitio­n software.

“Travellers can walk through the smart gates by using their biometric passports, Emirates ID and smartphone after installing the UAE Wallet applicatio­n,” Maj-Gen Al Merri added.

About 75,000 people downloaded the UAE smart wallet applicatio­n that allows passengers to use their smart phones at the smart gates instead of their passports.

Around 18.6 million transactio­ns were processed in Dubai last year including entry permits, residency and issuing passports. The latest figures show that the GDRFA issued 14.9 entry permits and renewed or issued 3.8 million residency permits. As many as 54,106 Emirati passports were issued last year.

“We work in line with the Dubai Ruler’s vision to make Dubai the smartest city in the world by 2020 and to make everybody happy.”

 ?? Courtesy: GDRFA ?? Despite the huge volume of traffic at Dubai Internatio­nal Airport last year, staff worked round the clock to make the airport a happiness hub for all travellers.
Courtesy: GDRFA Despite the huge volume of traffic at Dubai Internatio­nal Airport last year, staff worked round the clock to make the airport a happiness hub for all travellers.

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