Gulf News

Turning a local brand into a true global presence

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Many of today’s emerging giants face an existentia­l opportunit­y they didn’t see coming. The weariness of age-old Western brands and rapid accelerati­on of a new generation of brands sweeping the US and European markets are creating great headway.

This is enough to put these brands on the map and to sustain them as their industries mature. From New York City, it’s hard to imagine how a UAE company could take on the world’s most respected brands.

Yet it’s happening every day. Gillette razors owned by P&G are being taken to the mat by Harry’s Razors. Mercedes, Porsche and Audi are being leap-frogged by Tesla.

Casper Beds, Warby Parker glasses, Lyft, Airbnb, Betterment financial, Zip Recruiter are all brands making great impacts against slow moving competitio­n. Last month, Mahindra, the Indian brand — and one of the most powerful companies in that country — announced that it would build the first automotive factory in Detroit in 25 years.

Mahindra is a terrific example of a brand, one which I worked on personally to help guide their rise to global dominance. Mahindra believes in itself and its own ideas rather building their business on the back of other’s brands.

Mahindra’s new factory will be making Mahindra branded products to sell in the US, where they’re already selling Mahindra tractors.

Years ago, I had the pleasure of working with Steffan Persson, the owner of H&M and his story is the story of confidence and belief in oneself.

H&M had been the world’s largest reseller of Levi’s jeans. One day Levi’s made the decision to raise prices beyond what H&M could afford.

As a result H&M stopped selling Levis and started selling its own branded jeans. The rest is history as H&M went own to conquer the world of fashion retail, making Persson one of the world’s wealthiest men.

Gulf brands

So the question worth asking is, how do local UAE brands become regional and global brands?

How do UAE CEOs and CMOs of large family conglomera­tes establish corporate brands everywhere?

In the Gulf, brands such as Majid Al Futtaim Group and Al Shaya are billion dollar entities dependent largely upon global brands for whom they are franchisee­s. Can they use the changes taking place in the branding world and among the new group of consumers to move beyond borrowed brand equity and establish their own global brands?

Companies in developing countries are often so focused on chasing growth that they fail to invest in improving their brands. So even if they have enormous reach and revenues, they’re not thinking of growth when the economy changes and competitio­n slows from increasing­ly savvy developed-world multinatio­nals.

They need not lack the competitiv­e advantage in new markets. Some, including another UAE brand Emirates airline, have proved that it can be done. Emirates, which in 30 years transforme­d itself from a local airline into a worldclass competitor has achieved this ambidexter­ity.

It’s critical that the next generation of emerging-market UAE corporatio­ns heed this suggestion from the very beginning and develop strong global brand movement ideas that can inspire employees as well as consumers across all markets.

What brands such as Mahindra have figured out is unless they can become capabiliti­es-driven, strong brands, they’re doomed to follow unsuccessf­ul domestic brands and may eventually fall victim to a shakeout in their industries

Powerful UAE companies embody a contradict­ion. In their domestic markets, they have usually pursued rapid top-line growth at all costs, and borrowed values and name recognitio­n from US or European brands.

They have mastered the local business landscape and learnt to cater to customers in their regional economy.

Yet in their enthusiasm to get ahead, many of these companies have forgotten to lay the groundwork for profitabil­ity other than a rapidly expanding market. They don’t know how to compete on quality, for example, or on the strength of design ideas, or on innovative branding.

It’s easy to see how emerging-market corporatio­ns get themselves into this position of weakness.

Representi­ng establishe­d brands can seem like a great strategy when markets are young and growing by double-digits.

To maximise opportunit­ies, consider building for strength. Once you’re confident and profitable and you’re feeling the itch to grow think bigger, don’t limit yourself to regional markets.

As my grandfathe­r once said, if you’re going to sell a fish you might as well sell a big fish.

Scott Goodson is founder and chairman of Strawberry­Frog, the New York-based agency.

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