GIVE YOUR BUSINESS THE EDGE
N-Genius’ versatility and superior user experience make it well-equipped to enable commerce in UAE
The Internet of Things (IoT) is changing the world as we know it. Point of sale is no longer a destination — it’s wherever and whenever the customer wants it. As consumers live in an increasingly connected world, they are expecting smarter, more seamless ways to pay, giving businesses the opportunity to create better and memorable customer experiences. Today, convenient payment platforms provide an opportunity for businesses to address the needs of consumers by removing the need to carry cash, queue in shops to pay, carry a wallet or remember numerous passwords required to make a payment.
Truly Ingenious
To help businesses in the UAE keep pace with the fast-changing payments landscape, Network International, the UAE’s largest merchant acquirer, has created N-Genius, an Android-based payment platform built for seamless, speedy and scalable trading at the cash register, online or as a mobile onthe-go solution for card and contactless. “Our new platform is built around user experience and customer convenience, enabling merchants to accept payments anywhere their business takes them without compromising on security and convenience,” says Samer Soliman, Managing Director, Middle East at Network International. N-Genius offers a highly mobile and secure platform, built around user experience and customer convenience. Incorporating the latest payment card industry software, the compact size of NGenius belies its superpower capability. The plug and play platform is geared to support all standard fixed and mobile connectivity modes including 3G and WiFi, making it ideal for hospitality and other service industry merchants that aim to offer anywhere, anytime payment convenience. Additionally, end-to-end encryption offers businesses and their customers further protection, making it one of the most reliable, safe and easy payment platforms to use. “As payment technology evolves from hardware to software, we are at the forefront of that change giving our customers the opportunity to adopt the latest trends quickly in a rapidly changing environment,” says Paul Clarke, Group Head, Product and Innovation at Network International.
Ready for retail
Adding to the versatility of N-Genius is the platform’s ability to accept multiple payment methods, including cashback facilities, easy payment plans and dynamic currency conversion offered to customers at the point of sale. A Multicurrency Online feature enables customers to pay in their currency of choice with a business owner receiving payment in dirhams. Retailers will also benefit from the Integrated Solution options of N-Genius, which allows complete integration of merchants’ till systems, eliminating the need to re-key transaction values. Transaction information can be sent directly from tills to N-Genius for merchants to accept payments and manage stock from a single payment device. Additionally, for e-commerce retailers, the platform’s Online Solution includes a sophisticated customisable gateway with anti-fraud measures, while enabling 24/7 account monitoring from anywhere via the platform’s interactive smart-view dashboard. Another feature, Go-Online, is a one-stop web store builder that can help create a customised website to showcase and sell products, while a single management platform permits businesses to monitor orders, payments and shipments. However, the feature that entrepreneurs may enjoy most is the app-based terminal’s ability to seamlessly adapt to new payment methods, including Apple Pay, Samsung Pay and Alipay, with no business disruption, via remote software updates.
Hospitality clients
For hospitality merchants, N-Genius also includes a Hospitality Integrated Solution that consolidates payment processes right from checkin to F&B and room services, and then on to check-out, delivering a seamless experience with a completely automated transaction journey that ensures no room for manual human error. Network International is the UAE’s largest merchant acquirer and serves over 65,000 merchants across the Middle East and Africa region. In addition to localised 24/7 customer care support, monitoring and reporting via the mobile-friendly Network SelfService portal, the company’s secure data centres across the region offer businesses protection and peace of mind.