The cost of moving
Does the thought of moving home stress you? Three Dubai residents share their experiences and offer advice
The excitement of moving to a new home comes with a daunting checklist of epic proportions, from physical logistics to unplanned costs. It’s often said that moving house is one of the most stressful things you can do in your life, so if you are planning a move, some expert advice can help you get through it. Property Weekly asked three Dubai residents to share their experiences. Joanne Taylor, a teacher from the UK, recently downsized from a two-bedroom Arabian Ranches villa to a one-bed townhouse in Motor City. A switched-on real estate agent willing to go the extra mile ensured that Joanne’s move was relatively hassle-free, as she explains: “He helped negotiate a great rent and was clear on costs from the very beginning. When it came to the move, for a small fee he also arranged the community exit permit, Dewa connections and Emicool requirements, which was extremely helpful.”
Only gripe
She didn’t experience any surprises in terms of hidden fees and lists agency commissions and the wrangling of security deposits as the most obvious costs, but did notice that instead of a one-time price, removal companies are now charging for add-on services. “While relocation rates are more or less the same, for services such as reconnecting appliances, you have to pay an additional fee,” says Taylor. Her only gripe was being locked in to a single telecoms provider. She says: “I would’ve at least liked to have the opportunity to have a choice but, apart from that, the whole moving process was really smooth.”
US citizen Cyntha Gonzalez has lived in Dubai for 20 years and moved from a villa complex in Barsha 1 to a standalone villa in Umm Suqeim. “I had an extremely efficient moving company that couldn’t do enough to ensure a top-quality service, and the guardian at my old compound was amazing, and helped arrange for walls to be repainted etc.,” says the human relations coach and counsellor. Gonzalez was also extremely impressed with the Etisalat shift. “Their technicians turned up in the evening, as scheduled, and were extremely efficient. Moving between villas I was only without internet for around four hours. Plus, you get to keep the same home number and it all hooks right back in,” she says.
Extra expenses
But settling into her new home hasn’t been quite as stress free, as she explains: “I’ve had to outsource an enormous amount of work, at my own expense. From the quality of the walls, where it was a case of a single coat of watered-down paint, to a host of other issues, my complaints fell on deaf ears. Everything was covered in the tenancy contract, but as always, it is open to interpretation.” Gonzalez eventually decided that instead of pursuing what she felt was a dead end, she would pay out of her own pocket to get the job done. Another major expense, this time of her own volition, was the garden. “I put in a desert garden to replace the existing grass. It was costly, but in the long run it will save me the equivalent of two months of Dewa bills,” she says.
She also counsels anyone considering moving into an older villa to look into potential air-conditioning costs first. “Houses of a certain age are often poorly insulated with only one unit downstairs and one upstairs, which isn’t adequate. I am also going to have to invest in several split units, which is another big expense.” Lebanese journalist Zeina Halaseh relocated from a onebedroom apartment in Barsha 1 to a newer one-bedder in Dubai Sports City. “I’d lived in Barsha for around eight years and didn’t really want to move as the location is so central, but the area is becoming real- ly crowded, with construction everywhere, and my landlord refused to negotiate on the rent. I decided on Sports City as there are newer, betterquality apartments available, at a lower cost,” she explains. To keep costs to a minimum, Halaseh enlisted the help of friends to pack up her apartment and used a removal company she found through a classified ads website. “It wasn’t a great experience,” she says. “Some of my furniture was scratched in transit and I didn’t feel that the company had the right professional approach. In hindsight, if I had paid a little more and used a professional company, I would’ve had a more positive outcome.” Unforeseen costs were minimal, with the moving company upping its quote slightly when it came to carry out the move. The telecoms provider deposit was also higher than originally anticipated, but she found the experience generally painless with Dewa’s online house move option also hassle free. The only job left to do is to find someone to hang the curtains, and then it will be home sweet home.