Don’t get scammed

IAugust 2019, I had consulted an alternative healing centre in Dubai with complaints of neck pain and occasional muscle spasms in my torso. I was advised comprehensive treatment, which was a course of 29 sessions. I joined by paying the full amount of Dh8,600, in advance.

The treatment sessions caused a progressive worsening of the nature and frequency of muscle spasms. After four sessions of treatment, when it became impossible to even sleep at night, I reported the side effects to the doctor and a decision was taken to discontinue the course.

It was agreed with the manager that I should receive a refund of a proportionate balance from the full amount paid in advance. However, despite regular follow-ups and promises of imminent refund from the center over the past five months, I have not received any refund or money.

While lodging this complaint, for the non-payment of refund, in the public domain, I would also urge our readers to understand the possibilities of side effects for treatments like these.

■ FROM MR LALU VARGHESE

Dubai