Retracing DXB’s smart journey
World’s busiest airport has always stayed ahead of technology
In 1960, Dubai Airport was just a single runway of compacted sand, three turning areas, an apron and a modest terminal. Three years later, an asphalt runway was added, as were new hangars and navigational aids, prompting the arrival of international airlines. Fast forward to the present and Dubai is a gleaming metropolis with a state-of-the-art international airport, making it the busiest in the world in terms of international traffic.
From the introduction of e-cards in 2002 and the UAE Wallet in 2017 to the smart tunnel in 2018 and biometrics now, Dubai Airport’s smart journey has made remarkable progress. The airport is now trying out a paper-free experiment, which means no more passports or boarding passes will be required with the traveller’s face serving the purpose.
The General Directorate of Residency and Foreigners Affairs in Dubai (GDRFA) utilises the latest biometric technology — a mix of facial and iris recognition — so passengers can check in for their flight, complete immigration formalities, enter the Emirates lounge and board their flights, simply by strolling through the airport.
Major General Mohammad Ahmad Al Merri, director (GDRFA), Dubai, said the new system is a step into the future of travelling as mobilising the biometric path for a seamless journey will cut time and effort for travellers.
What comes next?
Smart cities, smart airports: These are buzzwords that we’re hearing more and more. It’s clear that technology is changing how we design and operate airports, and it’s clear that tech is transforming the passenger experience.
Maj Gen Al Merri said that his department will adopt more innovative ways.
“We provided vital and Artificial Intelligence systems to provide smart services for the customers during the department’s journey in developing its services. The latest smart service of using a mix of facial and iris recognition for travellers came after intensive studies and teamwork on the project,” he said.