Gulf News

Emirati women break barriers in emergency health care

Three EMTs explain how they go about their duty in often difficult situations

- BY AGHADDIR ALI Senior Reporter

Emirati women Emergency Medical Technician­s (EMTs) comprise almost 85 per cent of Emirati EMTs at National Ambulance. Thirty woman joined the service over the ast three years and 23 joined earlier this month.

A National Ambulance EMT’s task is to provide immediate medical support to people across the emirates of Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah.

Gulf News spoke to three such EMTs — Ohoud Al Serkal, Woraija Al Ketbi and Shaikha Al Hefeiti — about their achievemen­ts and challenges. They all agreed that the hardest part in the job is responding to an incident that involves children. However, they added that nothing is more rewarding than saving a life or helping someone in their moment of need.

Experience counts

“The more incidents you respond to, the more resilient you become,” Al Hefeiti said. “You gain confidence and are motivated to upgrade your skills and stay fit.”

For Al Serkal, the main challenge always is to stay focused on saving the lives of a patient despite dustaction­s such as a panicking family member. Alhefeiti admitted that the sight of dead children is still very difficult for her to handle as is seeing the child’s family members in pain.

For Al Ketbi, the language barrier is sometimes a challenge when dealing with foreign nationals.

Memorable cases

Al Ketbi, who was an oral and dental health specialist, before becoming an EMT, recalled a case of a patient who had a severe head injury and shoulder dislocatio­n. “He was a person of determinat­ion and had difficulty in communicat­ion. I had experience in sign language and was able to calm him down until he was taken to the hospital. I will never forget the smile on his face,” she said.

Child cases are hard

Al Hefeiti, who initially worked as a teaching assistant at UAE University from wher she graduated in molecular biology, said: “I will never forget the day we responded to a little boy who fell from the 11th floor of a building. I had to control my emotions and help to resuscitat­e him. Unfortunat­ely he passed away.”

Al Serkal said she witnessed many strange cases, but the worst was the abuse of a one-month-old girl by her father. “I could not forget the sight of the baby as a mother myself,” she said.

She added: “We go through a lot of emotional stress, but we can’t show them to patients’ families. I was relieved when we were told that the baby was fine.”

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 ??  ?? Ohoud Al Serkal said EMTs face a lot of emotional stress, but can’t show their feelings to patients’ families.
Ohoud Al Serkal said EMTs face a lot of emotional stress, but can’t show their feelings to patients’ families.
 ??  ?? Woraija Al Ketbi
Woraija Al Ketbi
 ??  ?? Shaikha Al Hefeiti
Shaikha Al Hefeiti

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