TAKING CARE OF THE STAFF

It was not only the patients who were being taken care of. Ample care was extended to the health care staff dealing with them as well.

More than 80 per cent of staff members of Latifa Hospital are women.

“The first step that we took was to allow staff who could work remotely to take the distant-working option. These included our pregnant staff, those with comorbidities and certain illnesses, staff of a certain age and above. We did it without even thinking twice and before the HR could tell us what to do.”

“We started doing our scheduling. When we reduced clinic hours and our elective theatres, that meant we could spare some staff. Before the need for these staff to go to other places [when there was a demand later], we were doing less hours in the hospitals, relieving because we knew the storm would come.”