Gulf News

Digital policy to drive UAE pensions sector

GPSSA’s new platform to deliver instant services to UAE nationals

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The skills of those employed in UAE’s insurance and pension sector need to be in step with digital transforma­tion targets, according to the General Pension and Social Security Authority (GPSSA).

“An innovative digital policy has been establishe­d, one that brings about updated and user-friendly characteri­stics in the delivery of services for its users, promoting features that embody GPSSA’s presence in the life of an Emirati,” said Mohammad Al Khayat, GPSSA’s Executive Director at the Digital IT Sector.

“The second feature includes digital intelligen­ce, which provides flexible smart service solutions via the developmen­t of practical resolution­s for UAE nationals. One that will speedup deliverabl­es and update required services periodical­ly.

This way, users are able to keep pace with the lifelong fluctuatio­ns and ongoing needs.

Automated operations

“The third factor of change consists of effective automated operations, utilisatio­n of resources and electronic connectivi­ty with the support of diverse strategic partners in order to enhance the speed of service-completion.

“The fourth service includes security, privacy and transparen­cy in informatio­n-flow through delivering speedy informatio­n and data access, while ensuring a user is fully secured.”

The GPSSA aims to transform the pension platform and ‘characteri­zed by simplicity, easy access’, with the smart app enabling its holder to ‘complete a service anytime and from anywhere’.

The UAE pensions authority’s digital platform integrates an electronic portal for employers and insured individual­s, as well as an app. That apart, there are ‘other pivotal systems’ developed internally and are related to managing operationa­l processes.

 ?? Anas Thacharpad­ikkal/Gulf News ?? Mohammad Al Khayat, GPSSA’s Executive Director at the Digital IT Sector speaks during a forum at the conference on ‘The Future of Insurance in the UAE’, yesterday. The event was attended by senior officials from the GPSSA.
Anas Thacharpad­ikkal/Gulf News Mohammad Al Khayat, GPSSA’s Executive Director at the Digital IT Sector speaks during a forum at the conference on ‘The Future of Insurance in the UAE’, yesterday. The event was attended by senior officials from the GPSSA.

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