Mar­riott re­veals that up to 500 mil­lion ho­tel guests were hit by data hack

Mar­riott said it was alerted on Sep­tem­ber 8 that there had been an at­tempt to hack their reser­va­tion data­base in the United States

Hotelier Middle East - - BULLETIN -

CY­BER­CRIME Mar­riott In­ter­na­tional re­vealed that up to 500 mil­lion ho­tel guests may have had their data com­pro­mised in a hack of the Star­wood reser­va­tion data­base.

Mar­riott said it was alerted on Sep­tem­ber 8 that there had been an at­tempt to hack their reser­va­tion data­base in the United States.

The Star­wood brands in­clude: W Ho­tels, St. Regis, Sher­a­ton Ho­tels & Re­sorts, Westin Ho­tels & Re­sorts, El­e­ment Ho­tels, Aloft Ho­tels, The Lux­ury Col­lec­tion, Trib­ute Port­fo­lio, Le Méri­dien Ho­tels & Re­sorts, Four Points by Sher­a­ton and De­sign Ho­tels. The op­er­a­tor re­vealed that Star­wood branded time­share prop­er­ties are also in­cluded.

The com­pany launched a probe, and dis­cov­ered “that there had been unau­tho­rised ac­cess to the Star­wood net­work since 2014.”

In a state­ment, Mar­riott re­vealed that the com­pany has taken mea­sures to in­ves­ti­gate and ad­dress a data se­cu­rity in­ci­dent in­volv­ing the Star­wood guest reser­va­tion data­base.

On Novem­ber 19, the in­ves­ti­ga­tion de­ter­mined that there was unau­tho­rised ac­cess to the data­base, which con­tained guest in­for­ma­tion re­lat­ing to reser­va­tions at Star­wood prop­er­ties on or be­fore Sep­tem­ber 10.

The Star­wood reser­va­tion data­base was hacked in Sep­tem­ber 2018.

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