Now is the time to get connected
Hotels are not quite there yet
At the time of writing, I have been in the UAE for just under two weeks. It’s a first for me, despite having been in the wider Middle East for 20 years. Still, there’s a lot to get accustomed to. I was pleased, then, when on my second day at the Hotelier desk, my colleague whisked me away on an assignment to the Hospitality Industry Technology Exposition and Conference (HITEC) at the Madinat Jumeirah.
Not only did the event lend itself to familiarising myself with a new (to me at least) part of the city, it was also a chance to see what’s new in tech and how that could impact the hotel sector. Importantly, it was also an ideal opportunity to start networking.
That said, the first people I connected with were, well, not actual people, but robots; two of them – a humanoid, and the other a drink-dispensing robot that navigates business events pedalling its wares, water in this case.