Now is the time to get con­nected

Ho­tels are not quite there yet

Hotelier Middle East - - COMMENT & OPINION -

At the time of writ­ing, I have been in the UAE for just un­der two weeks. It’s a first for me, de­spite hav­ing been in the wider Mid­dle East for 20 years. Still, there’s a lot to get ac­cus­tomed to. I was pleased, then, when on my sec­ond day at the Hote­lier desk, my col­league whisked me away on an as­sign­ment to the Hos­pi­tal­ity In­dus­try Tech­nol­ogy Ex­po­si­tion and Con­fer­ence (HITEC) at the Mad­i­nat Jumeirah.

Not only did the event lend it­self to fa­mil­iaris­ing my­self with a new (to me at least) part of the city, it was also a chance to see what’s new in tech and how that could im­pact the ho­tel sec­tor. Im­por­tantly, it was also an ideal op­por­tu­nity to start net­work­ing.

That said, the first peo­ple I con­nected with were, well, not ac­tual peo­ple, but ro­bots; two of them – a hu­manoid, and the other a drink-dis­pens­ing robot that nav­i­gates busi­ness events ped­alling its wares, water in this case.

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