Farzan Naqvi from The Fairmont The Palm, Dubai talks about challenges he faces in the egion.
Fairmont The Palm Dubai purchasing manager
Farzan Naqvi shares about some of the challenges he faces in the region
HOW LONG HAVE YOU BEEN IN HOTEL PURCHASING?
Currently, I’ve been working in hotel purchasing for more than 14 years.
WHAT SPECIFIC PRODUCTS ARE YOU ON THE LOOKOUT FOR?
Dubai is a buyers’ market so your routine requirements are well taken care of. However, we are continually on the lookout for vendors who can help improve our bottom line with innovative products or products which can help in exceeding guests satisfaction.
WHAT ARE SOME OF THE CHALLENGES YOU FACE IN FINANCE AND PURCHASING TODAY?
Making sure that the needs and satisfaction of all key stakeholders are met and helping everyone understand each other’s perspectives and expectations, coming to a common meeting point which is a win-win situation for all.
TELL US ABOUT ONE OF YOUR MOST SUCCESSFUL DEALS?
Review of big ticket, A category Service Contract, and achieving significant cost benefit over last years cost without compromising on deliverables.
WHAT DOES A SUPPLIER HAVE TO DO TO IMPRESS YOU?
They need to have commitment in delivering the same quality as promised without any compromise on specifications. They also need to have an understanding that timeliness in delivery and quick response to queries is of prime importance. Added value in terms of suggestions on how to work together in reducing the cost is a plus as well.