Farzan Naqvi from The Fair­mont The Palm, Dubai talks about chal­lenges he faces in the egion.

Hotelier Middle East - - BUYER'S GUIDE -

Fair­mont The Palm Dubai pur­chas­ing man­ager

Farzan Naqvi shares about some of the chal­lenges he faces in the re­gion

HOW LONG HAVE YOU BEEN IN HO­TEL PUR­CHAS­ING?

Cur­rently, I’ve been work­ing in ho­tel pur­chas­ing for more than 14 years.

WHAT SPE­CIFIC PROD­UCTS ARE YOU ON THE LOOK­OUT FOR?

Dubai is a buy­ers’ mar­ket so your rou­tine re­quire­ments are well taken care of. How­ever, we are con­tin­u­ally on the look­out for ven­dors who can help im­prove our bot­tom line with in­no­va­tive prod­ucts or prod­ucts which can help in ex­ceed­ing guests sat­is­fac­tion.

WHAT ARE SOME OF THE CHAL­LENGES YOU FACE IN FI­NANCE AND PUR­CHAS­ING TO­DAY?

Mak­ing sure that the needs and sat­is­fac­tion of all key stake­hold­ers are met and help­ing ev­ery­one un­der­stand each other’s per­spec­tives and ex­pec­ta­tions, com­ing to a com­mon meet­ing point which is a win-win sit­u­a­tion for all.

TELL US ABOUT ONE OF YOUR MOST SUC­CESS­FUL DEALS?

Re­view of big ticket, A cat­e­gory Ser­vice Con­tract, and achiev­ing sig­nif­i­cant cost ben­e­fit over last years cost with­out com­pro­mis­ing on de­liv­er­ables.

WHAT DOES A SUP­PLIER HAVE TO DO TO IM­PRESS YOU?

They need to have com­mit­ment in de­liv­er­ing the same qual­ity as promised with­out any com­pro­mise on spec­i­fi­ca­tions. They also need to have an un­der­stand­ing that time­li­ness in de­liv­ery and quick re­sponse to queries is of prime im­por­tance. Added value in terms of sug­ges­tions on how to work to­gether in re­duc­ing the cost is a plus as well.

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