Duni area manager Middle East, India & Africa, Marcus Toft shares more about the company’s new products for 2019
When was your company established, and how long has it been in the Middle East?
Duni was established in Sweden almost 70 years ago, in 1949. We opened our first regional office here in 2013, but our products have been present in the Middle East since the 1970s.
What sets you apart from your competitors?
There are two main features of Duni that the hospitality industry appreciates. One, Duni is a professional supplier focusing on B2B; hence, we understand the needs of the industry. Two, our wide sustainable product offering is helping restaurants, hotels and catering establishments to have a single reliable supplier for many of their product needs.
What’s new for 2019?
In general, we have been working with biodegradable food packaging for the past several years. However, in 2019, we are intensifying this work to reach a 100% sustainable product portfolio before 2023. We have several new options for food packaging from bagasse or FSC certified cardboard. Bagasse, a residue product from the sugarcane industry, is fully compostable with many excellent attributes for food use.
Why is this product important for the hospitality industry?
The industry needs to move away from plastics. There are of course similar products to ours in the market. However, with our extensive code of conduct programme, we secure that all products are high quality, safe and hygienic as well as making sure the factories producing them fulfils our high standards in terms of worker conditions and business ethics.
Throughout 2019 and onwards, we will launch several innovative products in the eco area to help the hospitality industry be sustainable.
Could you list your hotel clients in the region?
We work with most major hotel chains in the region and globally. In the Middle East we have historically been a partner to them inside the restaurant with napkins, table covers and candles. With the market moving towards sustainable, non-plastic, take-away products we want to help the industry to make it a smooth transition.
What’s the key to successful client relationship?
We do business ‘the Duni way’ which means doing business with the heart. To me it encompasses ev- erything from being fair, reliable, relevant and enjoyable, but also to be humble and learn when we do not meet expectations. I believe that our clients appreciate this approach.
Marcus Toft, Duni