-His Ex­cel­lency He­lal Al­marri, Di­rec­tor Gen­eral, Dubai Tourism on promt­ing dis­rup­tive tech­nol­ogy

Hotelier Middle East - - BULLETIN -

“Our goal is to lever­age tech­nol­ogy to of­fer best in class dig­i­tal ex­pe­ri­ences for our guests, en­abling Dubai to lead the way into a smart fu­ture. To­day, con­sumers are hy­per-con­nected and ex­pect real-time prod­uct up­dates and per­son­al­i­sa­tion tools on mo­bile de­vices to tai­lor their ho­tel and des­ti­na­tion ex­pe­ri­ences, un­der­pin­ning the im­por­tance of cus­tomer re­la­tion­ship man­age­ment at every stage of the jour­ney.”

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