100 new smart bus shelters in Dubai
dubai — Dubai’s Roads and Transport Authority (RTA) announced that it had constructed 100 airconditioned smart shelters for public bus riders based on public-private partnership (PPP).
The shelters span more than 15 districts across Dubai. The first of these smart shelters were launched in February this year.
“The initial indicators had shown numerous results including an increase in the number of smart shelter users, compared to the normal air-conditioned bus shelters. The users expressed a great deal of satisfaction, which rose from (74 per cent to 91 per cent) since its inauguration. 25,000 transactions were also done in the smart bus shelters up to end of mid-2016,” said Abdullah Yousef Al Ali, CEO of Public Transport Agency, RTA.
“Constructing 100 air-conditioned smart shelters contributes to one of RTA’s core goals i.e. people happiness, as they encourage the public to use mass transit means and contribute to transforming Dubai to the world’s smartest city,” added Al Ali.
The smart shelters provide an array of services for public bus riders, such as the Free WiFi UAE offered in collaboration with Du, selling & recharging of Nol cards, mobile phone top-ups, payment of government bills, recharging mobile phones, passenger information service, self-service kiosks, interactive media screens, monitors displaying information about RTA services, and sales of refreshments and snacks.
“The RTA has charted out a timeline for constructing smart air-conditioned
Smart shelters contributes to RTA’s core goals i.e. people’s happiness.” Abdullah Yousef Al Ali
bus shelters distributed over 15 districts in Dubai, namely the Sheikh Zayed Road, Al Wasl, Jumeirah, Deira, Umm Al Romool, Al Quoz, Al Rashidiya, Al Qusais, Al Awir, Al Nahda, Al Satwa, Al Karama, Al Ras, Al Garhoud and Al Jafiliya. This initiative is an integral part of the ongoing process for improving the infrastructure of facilities and services in a spectacular and creative style to achieve multimodel integration with public transit means such as the metro and tram,” concluded Al Ali.
He reiterated RTA’s unwavering commitment to provide state-ofthe-art facilities for public transport users in the emirate, and contribute effectively to realising the smart city objective.
91% is the customer satisfaction