Sharjah Municipality services to go online from next year
sharjah — Sharjah Municipality services will be made available on digital platforms by the beginning of 2018, officials announced on Wednesday on the sidelines of Gitex Technology Week 2017 held in Dubai.
Salim Thabit Al Shamsi, director-general of the Sharjah Municipality, said that the digital project, which will be implemented in several phases, will enable the residents of Sharjah to deal with administrative tasks directly.
He added that digitalisation projects include internal government services, as well as public health, transportation, tenancy contracts and municipal inspections. “All business partners contractors, companies, citizens and government entities will be integrated and connected to this platform form.”
According to Al Shamsi, the project is an innovation-led approach, which will see all municipal services digitalised. Therefore, all publicfacing services will be accessible and operable on smartphone, tablet, laptop etc which will facilitate everyday life residents.
The project will ensure the data backup of all business divisions including finance, human resources, procurement and contracts to cloud storage systems. This will also integrate all existing e-services and other services such as public health, transportation, tenancy contracts and municipal Inspections.
“Sharjah Municipality is always seeking to use digital technology wherever to enhance the lives of residents and citizen in the emirate, by completing their municipal formalities in an easy and secure manner. The provision of services in an electronic, smart, easy and simplified manner ensures absolute comfort for resident,” he added.
For EvoGulf, the digital implementation arm of Evoteq, Khaled Al Huraimel, CEO of Evoteq said: “We are very pleased to enter into this partnership with the municipality of Sharjah in order to help complete the digitalisation of its operations, both public-facing and internal. What makes this project unique, is the scale on which it is undertaken.
“While many municipal digitalisation projects have been undertaken in the Middle East, this is the first where the entirely of municipal operations, which include more than 500 commercial and public services, seek to migrate to digital platforms.”