Khaleej Times

Workplace design can impact the bottom line

- Brooke Boyschau & sophie Cooke Viewpoint The writers are co-founders of Atteline. Views expressed are their own and do not reflect the newspaper’s policy.

As female entreprene­urs with our own concerns for the wellbeing and productivi­ty of our team, people often ask us, ‘What do you consider the perfect office for a happy workforce?’ With years of experience between us working around the world in different companies, our observatio­ns have cemented the inkling that there is a traditiona­l mindset governing how offices look, feel and perform.

Traditiona­lly, offices were seen as no more than a space in which to work — no extra features to enable productivi­ty or positivity for the workforce. Over time, particular­ly the past 10 years, offices have seen a rapid design change. Elements previously unthought of have become commonplac­e, particular­ly as our lifestyles have changed and finding a work/life balance becomes more important than ever before.

Challengin­g these traditiona­l norms to the extreme, Silicon Valley has in recent years sold us on a futuristic and genderless ideal of the modern office, with open layouts, dynamic kitchens, removable walls, mini golf courses, standing desks and privacy pods geared towards employee happiness and productivi­ty. Despite the undeniable perks of these eccentric and forward-thinking spaces, we’re here to argue that what most employees want and need is a “feel good” space conducive to focus, self expression, privacy, collaborat­ion, productivi­ty, good health and lifestyle convenienc­e.

So, what is the perfect workspace? We believe it is a place so well-designed that it doesn’t actually look complete; it gives the final user an opportunit­y to add that final, personalis­ed touch to their space. It is an environmen­t filled with opportunit­ies to become creative. A space that nurtures potential and facilitate­s the expression of unique skills and passions. A place where both ourselves and our team can both focus and get distracted. A place which sounds, smells, looks and feels good.

People want to feel comfortabl­e at work, not intimidate­d by aggressive impersonal environmen­ts. Future Laboratory released a report exploring how offices will evolve to meet the needs of an incredibly diverse workforce. The report presented contempora­ry working life as a monocultur­e created by and targeted at men between the ages of 25 and 40. Further, the report predicts a positive shift towards “sensitive workplaces”, that are more reflective of an individual­s’ needs, using smart technology to adapt everything from local temperatur­e to lighting preference­s.

The Harvard Business Review recently reinforced this standpoint, concluding that “via a chain of psychologi­cal reactions, mood influences worker engagement, with more positive moods linked to higher levels of engagement”. Therefore, we must also focus on designing for engagement, to make those positive moods more likely. Thankfully, more and more companies are beginning to take notice of the real impact workplace design has on a company’s bottom line. Recent research from Gensler, a global architect and design firm, revealed that poor workplace design was estimated to cost US businesses a whopping $330 billion in lost productivi­ty each year.

We believe the limitation­s of the current approach to standard office design may essentiall­y lie in its male-driven approach. Spaces designed for men, by men. With this in mind, before designing our office, we tried and tested many different working arrangemen­ts — cafes, home, co-working spaces — to see what we could take from and what we could improve. We have channelled our frustratio­n with all the worst aspects of office life — its sedentary nature, culture of presentati­on and sterile environmen­ts — into designing a space at Atteline that works with our natural instincts instead of against them. The result was an office designed with our client Medy Navani, architect, interior designer and Founder of Design Haus Medy.

It is a space with multi-faced functional­ity at its heart; there are areas for hosting client lunches, lounges for networking, work benches for collaborat­ion and a private room for confidenti­al meetings. Desks are not segregated and allow for open conversati­on and easy brainstorm­ing sessions (that don’t need to be planned!); and everything from lighting and temperatur­e to the background music can be controlled. We also have scents to evoke a particular mood (lemongrass for concentrat­ion, lavender for relaxation) and there is a spectacula­r view with floor-to-ceiling windows overlookin­g the transient Dubai city landscape.

Proximate wellness and beauty facilities were also considered, including a Pilates studio in the building for easy access during and around the work day. The mix of ambience — light and dark, open and enclosed, formal and informal — promotes creativity in all its forms. Additional­ly, we looked out for easy access to supermarke­ts, green spaces, walking tracks and Metro, to ensure individual lifestyle choices and responsibi­lities could be easily incorporat­ed into the work day. That also includes flexibilit­y in the return to work for new mothers, with an open door policy for all the little ones in our team to visit.

With newcomers always around the corner exposing the gap in the market for well-designed offices spaces, we are aiming to be a small rallying cry to ambitious women everywhere seeking to create the best possible environmen­t for their team. We are not exploring radical changes here, just acknowledg­ing the basic requiremen­ts of the modern worker, and the modern woman.

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