Khaleej Times

Technology can change the face of healthcare

- ann aeRts and haRald nusseR

In his recent best-selling book Factfulnes­s, the late internatio­nal health expert Hans Rosling shows that horrors such as natural disasters, oil spills, and battlefiel­d deaths are trending steeply downward, and that harvest yields, literacy rates, and other developmen­t indicators are on the rise. Taking a fact- and evidence-based approach, Rosling makes the case for optimism in what seems like an increasing­ly chaotic world.

There is also cause for optimism in the realm of global health, and for a simple reason. Just as the Industrial Revolution produced far-reaching advances in medicine, the ongoing digital revolution will allow us to improve health care in ways that were hard to imagine just a few years ago.

Almost every country in the world has committed to the United Nations Sustainabl­e Developmen­t Goals (SDGs), an internatio­nal agenda for improving the wellbeing of humanity and the planet that sustains it. In terms of global health, the SDGs aim to eliminate preventabl­e child deaths and major epidemics, and to achieve universal health coverage.

Though highly ambitious, the SDGs are eminently achievable. We need only seize the opportunit­ies offered by the Internet, mobile devices, and other digital technologi­es, which are already expanding health-care access and improving quality of care in hard-to-reach communitie­s.

Consider India. Earlier this year, Prime Minister Narendra Modi’s government introduced “Modicare,” the world’s largest government­funded health insurance programme, which will cover up to 40per cent of India’s 1.3 billion citizens. The government aims to halt the rise of noncommuni­cable diseases (NCDs) such as diabetes and cancer, while preventing poverty-inducing health-care expenditur­es at the household level. In a country the size of India, the programme relies heavily on technology to link people with health-care services, to store and analyse patient data, and to prevent catastroph­es that could arise from mixing up patients’ health records.

Digital technology can also ensure that patients in remote areas receive care from highly skilled providers.

Digital technologi­es are also revolution­ising health education. In isolated regions, health workers often travel on foot for hours to receive training, and many inevitably end up without the training they need. But now health-care providers can receive training from anywhere by way of smartphone­s and tablets. Such efforts are decentrali­sing healthcare provision and training, and empowering local practition­ers — all of which is essential for achieving universal health coverage.

Needless to say, digital technologi­es will also be driving the next wave of life-changing therapies. Social-networking technologi­es have already made recruitmen­t for clinical trials more efficient, and artificial intelligen­ce and predictive analytics have allowed for trials to be conducted much faster.

Across the digital landscape, however, it is broadband that will deliver some of the most significan­t improvemen­ts of all. In low-income countries, high-speed Internet can be a game-changer at every level of the health system.

Building broadband infrastruc­ture in resource-poor countries is a complex challenge, though. Too often, digital-health services are fragmented among government agencies, businesses, and nongovernm­ental organisati­ons. Many efforts are duplicated as a result, and chances for collaborat­ion are squandered. Uganda is a cautionary tale: In 2012, so many conflictin­g digital health projects were in play that the government was forced to declare a temporary moratorium on all of them.

The Broadband Commission Working Group on Digital Health is focusing on how technology can improve care for NCDs.

Clearly, government­s must do more to integrate digital-health efforts across ministries, and to coordinate with private- and nonprofit-sector stakeholde­rs when possible. Such collaborat­ion is already happening in places like the Philippine­s, where a National eHealth Steering Committee oversees a suite of digital-health initiative­s, thus creating an ideal environmen­t for digital innovation.

Still, digital technology is not a panacea, so we must choose our priorities wisely. The first priority should be on outcomes. In many countries, health providers are rewarded for tasks they perform, rather than for end results. Outcome-oriented digital technologi­es can ensure that this changes. A second priority is to improve data literacy. Digital technologi­es allow us to capture and mine data for insights at every level — from individual biology to global patterns of disease. Training curricula for health-care providers and administra­tors should thus include instructio­n in statistics, data management, and analytics so that providers can keep up with digital advances. —Project Syndicate

Digital technology is not a panacea, so we must choose our priorities wisely. The first priority should be on outcomes

Ann Aerts is Head of the Novartis Foundation. Harald Nusser is Head of Novartis Social Business

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