Vehicle rental firms can offer services via apps

dubai — Car rental companies in Dubai are now allowed to offer their services through digital platforms and smart apps, the emirate’s Roads and Transport Authority (RTA) has announced.

They may use smart features to streamline booking, process online payments, and respond to inquiries. This digital activity applies only to vehicles registered with companies licensed for rentals, the RTA said.

Sultan Al Marzouqi, director of commercial transportation activities at the RTA’s Licensing Agency, said: “Companies interested in practising this activity must obtain necessary permits from the government department concerned in the emirate. In the event of any change in the commercial licence, the company must seek necessary approvals from the RTA’s Licensing Agency.

“Moreover, they have to fulfil the security and safety requirements stipulated by the concerned parties in Dubai. They should also comply with additional requirements that might be issued by the Licensing Agency in the future.”

Companies interested in practising this activity must obtain necessary permits.”

Sultan Al Marzouqi, director, commercial transportation activities,

RTA’s Licensing Agency