Khaleej Times

Now, try out seat in metaverse before you buy airline tickets

That turn tourists into explorers, to passport-free flying, travel tech is taking to the skies

- Dhanusha Gokulan dhanusha@khaleejtim­es.com

Now, flyers can experience the luxury of travelling on a first-class airline seat in the metaverse before they physically buy air tickets.

Tourists can also enjoy augmented reality (AR) navigation on their smartphone­s while exploring a new city.

According to heads of several travel technology companies participat­ing at the Arabian Travel Market (ATM) on Tuesday, technology has accelerate­d the changes in internatio­nal travel and tourism postpandem­ic.

From passport-free seamless travel to smart guides that turn tourists into explorers in a new city, the industry has radically adopted virtual and augmented reality to increase customer engagement.

Managing director of Amadeus, Ernesto Sanchez, said: “We can link artificial intelligen­ce (AI) to the metaverse. Leading travel and tourism industry players are now using AI and virtual reality (VR) to attract customers. Furthermor­e, being a technology provider, we see a clear trend of consumers showing interest in buying virtual products and services.”

Amadeus is a Spanish IT provider for the global travel and tourism industry.

Speaking to Khaleej Times on the sidelines of the ATM, Sanchez said, according to the Accenture Technology Vision 2022, ‘Meet Me in the Metaverse: The Continuum of Technology and Experience Reshaping Business,’ study, at least 50 per cent of the surveyed 11,000 consumers said that they are buying, or would be interested in buying, a travel experience such as a sightseein­g tour or hotel stay in the metaverse.

He said: “At least 70 per cent of the surveyed executives said the Metaverse would have a positive impact on the travel industry.”

Here are the top travel technology trends that were on display at the ATM:

 ?? ?? According to heads of travel tech companies participat­ing at ATM, technology is accelerati­ng major changes in the way people travel and explore the world today.
According to heads of travel tech companies participat­ing at ATM, technology is accelerati­ng major changes in the way people travel and explore the world today.

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