Khaleej Times

UAE residents in a quandary over travel plans after regional crisis

Travel agencies receive frantic calls from passengers about trip status

- Nasreen Abdulla and Waheed Abbas newsroom@khaleejtim­es.com

Some passengers who were scheduled to fly back after the Eid Al Fitr holidays were stranded due to the cancellati­on of their flights after Iran launched a drone and missile attack against Israel on early Sunday.

Uae-based travel agencies have had a busy weekend rescheduli­ng flights and ensuring the safety of their passengers after Iran's drone and missile attack on Israel forced several countries to shut down their airspace. Some flights were cancelled, while others were rerouted or diverted as the crisis unfolded early on Sunday.

For Dubai-based Smart Travels, the closure has brought with it a variety of issues. “We had a passenger who was due to fly from Doha to Amman late yesterday (Saturday). His flight was diverted and landed back in Doha so he was unable to travel,” said Safeer Mahamood, general manager at Smart Travels.

Some of UAE'S residents had a nine-day long break during Eid Al Fitr and they opted to vacation abroad to short-haul destinatio­ns.

“We have a group of 25 people travelling to Amman later this month… We have been getting frantic calls since morning about the status of that trip. Since this is a developing situation, we are still monitoring its,” he added.

Another travel agency reported similar troubles. “We had a corporate group travelling on a company holiday,” said Fardan Hanif, director of deiratrave­l.com. “They were en route to their destinatio­n when their plane landed at Istanbul airport. They had to cancel their trip and are now on their way back to Dubai.”

Avinash Adnani, managing director of Pluto Travels, said the situation and real impact of the IranIsrael conflict will be clearer by Monday evening when businesses resume and people take a call on their travel plans. “Some flights were cancelled and rerouted. But it's more of an operationa­l problem as of now. Airspaces were closed in a couple of countries and they were also reopened later. We'll come to know by Monday evening whether people are cancelling or rescheduli­ng their tickets,” he added.

Reena Philip, general manager for Airtravel Enterprise­s, Dubai, said they are also getting calls from people, asking about flight cancellati­ons. But there is no official statement sent to travel agencies by airlines as there was a week-long holiday in the UAE.

Philip expects some cancellati­ons or rescheduli­ng of family trips in the coming days as people will not travel to or fly past destinatio­ns that are closer to a war zone.

It’s more of an operationa­l problem as of now. Airspaces were closed in a couple of countries and they were also reopened later. We’ll come to know by Monday evening whether people are cancelling or rescheduli­ng their tickets.” Avinash Adnani Managing director of Pluto Travels

 ?? ?? Some flights were cancelled, while others were rerouted or diverted as the Iran-israel crisis unfolded early on Sunday. — Photo for illustrati­ve purpose only
Some flights were cancelled, while others were rerouted or diverted as the Iran-israel crisis unfolded early on Sunday. — Photo for illustrati­ve purpose only

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