DHL launches new on­line freight for­ward­ing plat­form

Unique fol­low and share func­tions pro­vide seam­less col­lab­o­ra­tion with cus­tomers and sup­pli­ers

Logistics Middle East - - UPDATE -

Deutsche Post DHL Group’s air and ocean freight spe­cial­ist, DHL Global For­ward­ing, has launched myDHLi, a fully in­te­grated on­line plat­form for freight for­ward­ing cus­tomers. The new myDHLi plat­form has an in­tu­itive user in­ter­face that makes it easy to use and en­sures that cus­tomers have all rel­e­vant in­for­ma­tion at hand.

The plat­form merges ex­ist­ing on­line ser­vices like myDHLi Quote + Book and myDHLi An­a­lyt­ics with new ser­vices and fea­tures, and in­cor­po­rates them into one in­no­va­tive plat­form. Built-in pop­u­lar so­cial me­dia fea­tures like fol­low and share func­tions sim­plify com­mu­ni­ca­tion along the sup­ply chain by en­abling cus­tomers to ex­change in­for­ma­tion with col­leagues, cus­tomers and sup­pli­ers. De­vel­oped com­pletely in­house, the new track­ing ser­vice uses end-to-end in­for­ma­tion to make ship­ments across air and ocean vis­i­ble nearly in real-time. An­other new fea­ture is myDHLi Doc­u­ments, which of­fers quick and easy ac­cess to down­load­able ship­ment doc­u­ments. Tim Schar­wath, CEO DHL Global For­ward­ing, Freight, said: “By com­bin­ing ser­vices like on­line quo­ta­tion and book­ing with ship­ment track­ing, doc­u­ment ac­ces­si­bil­ity, and data analy­ses we are cre­at­ing not only 360-de­grees vis­i­bil­ity, but also have laid the foun­da­tion for cus­tomers to man­age their lo­gis­tics – any­time and any­where. We strongly be­lieve that dig­i­tal­i­sa­tion bears the po­ten­tial to ease and im­prove the daily busi­ness of ship­pers and freight for­warders si­mul­ta­ne­ously. This is even truer dur­ing un­pre­dictable and chal­leng­ing times such as those we are cur­rently fac­ing with COVID-19, and which might now act as an ac­cel­er­a­tor for digi­tis­ing the in­dus­try. That is what dig­i­tal­i­sa­tion means to us and why we made it a corner­stone of our strat­egy 2025.”

The plat­form merges ex­ist­ing on­line ser­vices like myDHLi Quote + Book and myDHLi An­a­lyt­ics with new ser­vices and fea­tures.

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