DHL in­tro­duces mo­bile-friendly ship­ping ap­pli­ca­tion

Logistics News Middle East - - REGIONAL NEWS -

DHL has un­veiled MYDHL+, an in­dus­try-lead­ing global ship­ping ap­pli­ca­tion in the UAE, which will bring new lev­els of speed and sim­plic­ity to the cross­bor­der ship­ping process.

Ship­pers rang­ing from small busi­nesses to large global cor­po­ra­tions will be able to ben­e­fit from the in­tel­li­gent, stream­lined in­ter­face – which means con­sid­er­ably greater func­tion­al­ity than any­thing that DHL has pre­vi­ously of­fered.

MYDHL+ is mo­bile friendly that can be ac­cessed on all mo­bile web plat­forms and in­te­grates the func­tion­al­ity of 13 dif­fer­ent ap­pli­ca­tions on a sin­gle user-friendly plat­form. Once cus­tomers log in, they can take care of all their ship­ping tasks and get ac­cess to wider range of on­line lo­gis­tics tools, with­out need­ing to ac­cess sev­eral DHL web por­tals.

Praveen Sashi, se­nior di­rec­tor IT and Lo­gis­tics, DHL said: “We are proud that the UAE is the first coun­try in the world to launch the all new MYDHL+ on­line ship­ping tool. We have used feed­back from thou­sands of our in­ter­na­tional ship­ping cus­tomers, and de­vel­oped an ef­fi­cient ship­ping plat­form that also pro­vides cus­tomers with a sim­pli­fied and seam­less on­line ex­pe­ri­ence. With the new tool, cus­tomers can be more pro­duc­tive and fo­cus valu­able time on build­ing their busi­ness.”

Ryan Hunter, VP com­mu­ni­ca­tions, DHL, said: “It was amaz­ing to wel­come our cus­tomers and part­ners to help us in­au­gu­rate and cel­e­brate the global launch of MYDHL+. DHL UAE is proud to be the first coun­try glob­ally to roll the sys­tem out. The feed­back has been ex­cel­lent so far, and with the de­vel­op­ment team in­cor­po­rat­ing so much cus­tomer in­put, we are con­fi­dent it is a plat­form that will re­duce cus­tomer ef­fort and re­in­force our lead­er­ship po­si­tion.”

The new MYDHL+ is de­signed to be flex­i­ble, ef­fi­cient, in­tu­itive, and trans­par­ent. The de­sign­ers put a premium on ease of use and state-of-the-art func­tion­al­ity. The goal was to save cus­tomers time and has­sle – whether it’s a per­sonal user ship­ping in­ter­na­tion­ally for the first time, or a reg­is­tered cor­po­rate user who re­lies on DHL ser­vices ev­ery day.

Ship­pers can cus­tomise their “dash­board” in­ter­face to put the most im­por­tant in­for­ma­tion and tools right at their fin­ger­tips – help­ing them quickly cre­ate ex­ports and im­ports, view rates, get quotes and de­ter­mine ship­ment sta­tus. Users can also cus­tomise quick links, view ship­ment his­tory, and more.

Key fea­tures in­clude sin­gle plat­form for all steps and pro­cesses in in­ter­na­tional ship­ping; clean, mod­ern new de­sign; sim­pli­fied con­trol for cor­po­rate ship­ping en­vi­ron­ments, in­tu­itive in­ter­face that quickly recog­nises and ap­plies user pref­er­ences; built-in tools for cal­cu­lat­ing rates and tran­sit times; real-time ship­ment­track­ing tools; in­te­grated ad­dress books and di­rec­to­ries; and gen­er­a­tion of cus­toms doc­u­men­ta­tion, with saved in­for­ma­tion for re­peated use.

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