DHL introduces mobile-friendly shipping application
DHL has unveiled MYDHL+, an industry-leading global shipping application in the UAE, which will bring new levels of speed and simplicity to the crossborder shipping process.
Shippers ranging from small businesses to large global corporations will be able to benefit from the intelligent, streamlined interface – which means considerably greater functionality than anything that DHL has previously offered.
MYDHL+ is mobile friendly that can be accessed on all mobile web platforms and integrates the functionality of 13 different applications on a single user-friendly platform. Once customers log in, they can take care of all their shipping tasks and get access to wider range of online logistics tools, without needing to access several DHL web portals.
Praveen Sashi, senior director IT and Logistics, DHL said: “We are proud that the UAE is the first country in the world to launch the all new MYDHL+ online shipping tool. We have used feedback from thousands of our international shipping customers, and developed an efficient shipping platform that also provides customers with a simplified and seamless online experience. With the new tool, customers can be more productive and focus valuable time on building their business.”
Ryan Hunter, VP communications, DHL, said: “It was amazing to welcome our customers and partners to help us inaugurate and celebrate the global launch of MYDHL+. DHL UAE is proud to be the first country globally to roll the system out. The feedback has been excellent so far, and with the development team incorporating so much customer input, we are confident it is a platform that will reduce customer effort and reinforce our leadership position.”
The new MYDHL+ is designed to be flexible, efficient, intuitive, and transparent. The designers put a premium on ease of use and state-of-the-art functionality. The goal was to save customers time and hassle – whether it’s a personal user shipping internationally for the first time, or a registered corporate user who relies on DHL services every day.
Shippers can customise their “dashboard” interface to put the most important information and tools right at their fingertips – helping them quickly create exports and imports, view rates, get quotes and determine shipment status. Users can also customise quick links, view shipment history, and more.
Key features include single platform for all steps and processes in international shipping; clean, modern new design; simplified control for corporate shipping environments, intuitive interface that quickly recognises and applies user preferences; built-in tools for calculating rates and transit times; real-time shipmenttracking tools; integrated address books and directories; and generation of customs documentation, with saved information for repeated use.