Spot the spivs Before you buy anything on eBay, ensure the seller’s on the level. Use the app’s filters to limit the feedback you see to selling and recent transactions – and be mindful that the odd negative isn’t necessarily a red line.
Keep it civil An item hasn’t arrived, or was damaged? Contact the seller using eBay’s message system rather than unleashing a tiny feedback rant. Similarly, if you’re late to send something, forewarn the buyer, apologise and – if possible – upgrade to a quicker shipping service.