Self­ies help trav­ellers clear im­mi­gra­tion at Dubai In­ter­na­tional as border con­trol goes bio­met­ric

Pas­sen­gers can reg­is­ter and store their bio­met­ric data

The National - News - Business - - Front Page - LeAnne Graves lgraves@then­

Trav­ellers can now take a selfie with their mo­bile to help fly through im­mi­gra­tion at Dubai In­ter­na­tional Air­port’s ter­mi­nal 3 (T3). Two new fea­tures have been launched for pas­sen­gers fly­ing out of T3 – bio­met­ric tech­nol­ogy and new au­to­mated border con­trol gates – Emi­rates said yes­ter­day.

The bio­met­ric tech­nol­ogy will al­low for fa­cial recog­ni­tion in­te­grated with the UAE Wal­let. Trav­ellers can reg­is­ter and store their bio­met­ric data by tak­ing a selfie on a mo­bile phone as well as us­ing regis­tra­tion kiosks placed at check-in points and Emi­rates lounges.

Af­ter reg­is­ter­ing, users can ac­cess their data to has­ten their trips through those of­ten long im­mi­gra­tion lines or other points through­out the air­port. It also in­cludes au­to­mated ac­cess to Emi­rates’ first and busi­ness class lounges.

Smart im­mi­gra­tion gates, or One Gate, will be in­stalled at de­par­tures to sup­ple­ment ex­ist­ing e-gates and manned im­mi­gra­tion coun­ters. It will use the pas­sen­gers’ bio­met­rics, slash­ing time grab­bing pass­port and board­ing passes.

These ad­di­tions, in­volv­ing Emi­rates Air­line, Dubai Cus­toms, Dubai Gen­eral Di­rec­torate of Res­i­dency and For­eign Af­fairs (GDFRA), Dubai Po­lice and Dubai Air­ports, will help stream­line the check-in and im­mi­gra­tion points at de­par­ture.

Adel Al Redha, the Emi­rates ex­ec­u­tive vice pres­i­dent and chief op­er­a­tions of­fi­cer, said the in­vest­ment for equip­ment, train­ing and chang­ing op­er­a­tions, was to ben­e­fit the end users.

“We are all on the same page when it comes to want­ing to de­liver the best ex­pe­ri­ence for visi­tors com­ing to and through Dubai, and we look for­ward to bring­ing these pro­jects to fruition and in­tro­duc­ing more en­hance­ments in the com­ing months,” he said.

These two pro­jects, which fall un­der the To­gether Ini­tia­tive, are ex­pected to be com­pleted within the next 12 to 18 months. Launched in May, the To­gether Ini­tia­tive is work­ing to im­prove trav­eller ex­pe­ri­ence at T3 with fo­cus smart, speed, sav­ing, ser­vice, safety and se­cu­rity.

“We be­lieve this will make our op­er­a­tions more ef­fi­cient, free up our valu­able man­power to fo­cus on other re­spon­si­bil­i­ties, and ul­ti­mately im­prove trav­eller ex­pe­ri­ence,” said Mo­hammed Al Marri, the direc­tor of the GDFRA.

Ravin­dranath K / The Na­tional

Trav­ellers can reg­is­ter and store their bio­met­ric data by tak­ing a selfie on a mo­bile phone.

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