get off on the right footing
Debbie Mitchell offers Suzanne Locke more insights from her new book:
When is employee engagement most important?
There is an employee “life cycle”, which tracks an employee from the point of their interest in your business, through their career with you to the point of exit. While every stage is important, I would suggest that induction is critical. Research carried out by YouGov in the UK found that 19 per cent of new starters were actively looking for a new role and 30 per cent planned to leave their job in the first 12 months. This is disruptive and expensive. Getting things right in the early stages is more likely to set you up for success.
Which is your favourite of the 50 tools?
I love the Hot Topics tool. It’s so simple and portable and requires no specialist expertise to make it happen. The tool encourages a team to help each other solve a problem. One person presents a challenge and, after a strict 30 minutes, they walk away with a large and diverse set of suggestions, ideas, solutions and recommendations.
Why did you write this book?
While employee engagement is recognised as an important factor for business success these days, many leaders don’t know how to measure or improve it. I take the view that little things matter. Whether your organisation is big or small, with HR expertise or not, there are effective initiatives. I wrote the book as a collection of some of the tools I have seen, used and recommended over a number of years.