The National - News

Getting rid of Big Tech can make data more vulnerable

- NOAH SMITH

Anew idea has come into vogue – breaking up Big Tech.

The list of people calling for antitrust action against Amazon, Facebook, Google, Apple and other big tech companies is growing.

New York University marketing professor Scott Galloway has led the charge, arguing that these companies’ size and technologi­cal disruption have led to a host of social ills, from tax avoidance to job destructio­n to electoral interferen­ce. The idea comes at a moment when anger at and fear of the tech majors are rising.

Concern over Facebook’s violations of user privacy and complicity in 2016 electoral shenanigan­s have made many people resent the social media company. Alphabet (Google), which probably knows even more about users than Facebook does, could conceivabl­y do even more to violate privacy if it were so inclined. The closing of many retail outlets have made many worry that Amazon really will become “the everything store”, with all of the pricing power that entails. Moreover, the big tech companies have become the focus of more general concerns about the economic effects of informatio­n technology.

In addition to privacy concerns, people are afraid that automation is going to make them obsolete. Meanwhile, big tech has made a few people, like Facebook founder Mark Zuckerberg, fabulously rich, even as wages have stagnated across the country.

And a decline in the number of start-up companies has left many worrying that business ownership is becoming a winner-takeall affair. Big Tech now dominates the list of the country’s most valuable corporatio­ns.

Most of these concerns are perfectly legitimate. And in some cases, big tech companies are the proper target. But applying the traditiona­l antitrust framework to Big Tech is difficult, because of the particular­s of the tech business. As much as “regulation” has become a dirty word in some circles, it’s probably a much better alternativ­e.

The first reason breaking up Big Tech wouldn’t help is what are known as network effects. Facebook dominates the social media market because everyone wants to be on the same networking website as everyone else. Imagine there were four Facebook clones instead of one, each with a quarter of the people who now use the site. Everyone would either have to have four different accounts, or be cut off from some of their friends. Eventually, everyone would migrate to one of the four baby Facebooks, and the others would disappear, restoring the original big Facebook.

Of course, Facebook could be forced to spin off Instagram, WhatsApp and other social-media products that it owns that don’t compete directly with its main social network. But very few of the ills ascribed to Facebook involve collaborat­ion or data sharing between the Facebook and Instagram networks, or between Instagram and WhatsApp, so it’s not clear what positive effect this would have.

Or take Amazon. It could be broken up into multiple online retailers – one for books, another for household goods and so on.

After that, presumably, the baby Amazons would try to move into each others’ product segments.

Because it makes sense for online shoppers to have a onestop place to shop, they would eventually shift to just one of the baby Amazons and turn it into an everything store all over again.

Of the big tech companies, perhaps only Apple doesn’t depend on a strong network effect, making its profits instead from the quality and brand cachet of its products. But there’s very little reason to break up Apple in the first place. Prices of iPhones are high not because of lack of competitio­n – there are plenty of great mobile phones out there and that cost less – but because many people are willing to pay a lot for a premium brand.

Throwing Apple in with the rest of the big tech companies shows that the case for antitrust springs partially from a reflexive desire to kick any company that seems large and powerful.

As for data-privacy concerns, these won’t be solved by anti-trust remedies, and they could easily become worse. The problem isn’t the size of the company that has your data, it’s what the company chooses to do with that data. It seems quite possible that fragmentat­ion of Big Tech would result in people using more data-gathering online services overall, which would only increase the number of companies with the ability and the incentive to sell their personal data.

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