We Have You Cov­ered

Africa Outlook - - Contents -

Max­imis­ing prop­erty po­ten­tial

Es­tab­lished in 2013, Broll Kenya is con­tribut­ing to a con­ti­nent-wide drive to max­imise African prop­erty po­ten­tial by in­tro­duc­ing a com­plete host of ser­vices to the coun­try.

The prop­erty ser­vice spe­cial­ist is a house­hold name in sub-Sa­ha­ran Africa and the east of the con­ti­nent has be­come a con­certed fo­cus in re­cent times as Broll looks to cap­i­talise on a boom­ing con­struc­tion and real es­tate mar­ket in the re­gion.

Uganda, Tan­za­nia and South Su­dan have also been en­tered into as part of the international ex­pan­sion, but it’s fair to say that – as the gate­way and hub of the re­gion – Kenya’s ef­forts will largely be a sign of wider im­prove­ments to come over the next few years.

“Broll Prop­erty Group and its African sub­sidiaries add value to count­less in­vestors and busi­nesses through­out sub-Sa­ha­ran Africa,” the Com­pany em­pha­sises. “If your or­gan­i­sa­tion is look­ing to ex­pand across African bor­ders, move with Broll and max­imise your prop­erty po­ten­tial.”

Broll Kenya of­fers ser­vices which in­clude as­set management, cor­po­rate real es­tate ser­vices, fa­cil­i­ties management, prop­erty and project management, re­search, shop­ping cen­tre management as well as val­u­a­tions and ad­vi­sory ser­vices; all to cre­ate a one-stop – turnkey - shop de­sign with one goal in mind – to bring un­par­al­leled sat­is­fac­tion to cus­tomers and part­ners in the coun­try.

And in just five years, Broll has stamped its author­ity on the sec­tor via lead­ing high-pro­file projects in­clud­ing UAP Tower, Flamingo Tow­ers, Two Rivers Of­fice Tow­ers, Adlife Plaza, and Fedha Plaza; to name a few.

Ac­count­ing for nu­mer­ous mixed-use malls, bank head­quar­ters, flag­ship fa­cil­i­ties, and multi­na­tional busi­ness’s hubs, the likes of Stan­dard Char­tered

Bank, AIG, Thomp­son Reuters and Visa can all be named among Broll’s port­fo­lio list; ul­ti­mately em­pha­sis­ing the influence that the Com­pany has al­ready been able to form within Kenya.

Life­long learn­ing

Con­tin­u­ously look­ing to adapt to mar­ket re­quire­ments and in­dus­try trends, re­cent at­ten­tions have been turned more towards height­ened ac­tiv­ity in cor­po­rate real es­tate ac­tiv­i­ties and value-add client ser­vices. And with a new im­proved in­fras­truc­ture in Kenya, the busi­ness can boast un­ri­valled pro­cesses and pro­ce­dures to match its co­pi­ous ser­vice re­mit.

“Why choose Broll?” the Com­pany asks. “We al­ways put the client’s needs first; there is col­lab­o­ra­tion across mar­kets and ser­vice lines; fo­cused team­work, in­no­va­tive think­ing and act­ing prac­ti­cally; a re­search-led en­vi­ron­ment to en­sure competitive ad­van­tage; hands-on se­nior management and ex­ec­u­tives; we do not ac­cept any as­sign­ment that we do not feel com­fort­able to de­liver on; and we have ISO- rated prop­erty management and fa­cil­i­ties management pro­cesses and pro­ce­dures.”

En­rich­ment doesn’t just ex­ist for the ben­e­fit of part­ners and cus­tomers though. In or­der to pro­vide a world­class ser­vice, in­ter­nal en­rich­ment of em­ploy­ees and lo­cal ar­ti­sans is ev­ery bit as im­por­tant, and where much of Broll Kenya’s ef­forts have been placed since en­ter­ing the coun­try in 2013.

“Our goal con­tin­ues to be life­long learn­ing for our em­ploy­ees,” the busi­ness af­firms be­fore al­lud­ing to its fa­cil­i­ta­tive Broll Academy that has been thriv­ing on the con­ti­nent since 2002. “The Broll Academy aims to im­prove with the prop­erty skills and knowl­edge of Broll staff mem­bers. It was the first of its kind to pro­vide in-house train­ing for em­ploy­ees in the com­mer­cial, re­tail and in­dus­trial prop­erty sec­tors.

“Academy cour­ses em­power em­ploy­ees to be more pro­duc­tive in the work­place, gain con­fi­dence and max­imise long-term po­ten­tial within the Group.”

The Broll Academy is as­so­ci­ated with ac­cred­ited ed­u­ca­tion train­ing providers who of­fer long and short cour­ses which in­clude, among oth­ers: in­tro­duc­tion to prop­erty prin­ci­ples; prop­erty management pro­gramme; cer­tifi­cate in shop­ping cen­tre management; ad­vanced cer­tifi­cate in shop­ping cen­tre management; and soft-skills cour­ses in­clud­ing time management and re­port writ­ing.

The Com­pany adds: “As part of our ef­forts to im­prove the skills of our em­ploy­ees and de­velop can­di­dates within the prop­erty in­dus­try, we’ve also in­tro­duced two new train­ing pro­grammes - in­tern­ships and learn­er­ships.”

Pas­sion­ate about Prop­erty

The be­spoke in­tern pro­gramme en­sures not only that the Com­pany re­mains an em­ployer of choice for the re­gion’s most skilled per­son­nel, but that Broll si­mul­ta­ne­ously gives back to the com­mu­nity as well.

“As a mem­ber of the Ser­vices SETA we qual­ify for a skills de­vel­op­ment grant which helps us of­fer pro­grammes such as these in­tern­ships. We wel­comed our first two in­terns in 2008 and the pro­gramme has swiftly grown yearon-year,” the Com­pany ex­plains.

“We iden­tify univer­sity grad­u­ates from var­i­ous prop­erty cour­ses and place them on a fast-track process in var­i­ous de­part­ments within Broll to a point where we can of­fer them po­si­tions that best fit their skills and per­son­al­i­ties.

“A learn­er­ship is a year-long course with em­pha­sis on on-the-job learn­ing which com­bines ed­u­ca­tion and train­ing with work ex­pe­ri­ence.”

A team leader, su­per­vi­sor or line man­ager is given the re­spon­si­bil­ity of men­tor­ing can­di­dates to com­plete the pro­mo­tive cy­cle through­out the Broll hi­er­ar­chy, and this forms just one strand of a much wider, all-en­com­pass­ing CSR fo­cus which is driven in large part by the Broll Foun­da­tion.

“Founded in 2002, the Broll Foun­da­tion rep­re­sents the Group’s cor­po­rate so­cial re­spon­si­bil­ity arm. We are as pas­sion­ate about prop­erty as we are about the lives we touch in the process and the com­mu­ni­ties in which we op­er­ate,” the Com­pany con­tin­ues. “We do this through in­volve­ment and sup­port of var­i­ous or­gan­i­sa­tions with the aim to im­prove the qual­ity of life of the less for­tu­nate in the com­mu­ni­ties in which we op­er­ate.”

The busi­ness will now look to har­ness this pos­i­tive rep­u­ta­tion to con­tinue a mis­sion that be­gun in South Africa decades ago, and that is just as preva­lent as Broll ex­pands across the re­gion.

The Com­pany con­cludes: “Blessed with abun­dant nat­u­ral re­sources, sub­Sa­ha­ran Africa is rapidly awak­en­ing and pre­par­ing to take its right­ful place among the world’s economies. Broll Prop­erty Group has fully-fledged op­er­a­tions in An­gola, Cameroon, Ghana, In­dian Ocean Is­lands, Ivory Coast, Kenya, Malawi, Mozam­bique, Namibia, Nige­ria, Swazi­land, Uganda and Zam­bia; and pro­vides ser­vices in a number of other countries.

“The lack of a for­malised approach to prop­erty management and main­te­nance in much of Africa opened the door for Broll to repli­cate its

South African of­fer­ing elsewhere on the con­ti­nent, bring­ing a wide scope of its spe­cialised ser­vices and unique ca­pa­bil­i­ties to those mar­kets.”

Blessed with abun­dant nat­u­ral re­sources, sub­Sa­ha­ran Africa is rapidly awak­en­ing and pre­par­ing to take its right­ful place among the world’s economies

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