Afullhouse

North Lanarkshire’s housing service is continuing to improve its performance according to the latest report from the Scottish Housing Regulator (SHR).

As Scotland’s largest local authority landlord, North Lanarkshire Council is responsibility for 36,000 homes.

The SHR noted better performance than the Scottish council average in categories including tenant satisfaction; homes and rents; quality and maintenance of homes; neighbourhoods; and value for money.

The regulator examines the performance of all social landlords in Scotland against a set of standards for delivering services to tenants and residents.

Heather Brannan-mcvey, convener of housing and regeneration, said: “We are pleased with this very positive report from the Scottish Housing Regulator which highlights the outstanding work of our housing teams.

“We are continuing to make a positive difference for our tenants and residents despite the very challenging time during the health pandemic.

“We are pleased with our progress but will continue to try and improve in all areas for the benefit of our communities.”

Highlights from the report included weekly rents of £70.90 are well below the Scottish average of £83.70 with rent collection levels for 2020/21 being 97.9 per cent and tackling antisocial behaviour saw 99.6 per cent of cases being resolved compared to the Scottish average of 94.4 per cent.

Housing repairs showed 98.9 per cent of reactive repairs were completed “right first time”.

And tenant satisfaction revealed 91 per cent of tenants were satisfied with the overall service provided.