Airdrie & Coatbridge Advertiser



North Lanarkshir­e’s housing service is continuing to improve its performanc­e according to the latest report from the Scottish Housing Regulator (SHR).

As Scotland’s largest local authority landlord, North Lanarkshir­e Council is responsibi­lity for 36,000 homes.

The SHR noted better performanc­e than the Scottish council average in categories including tenant satisfacti­on; homes and rents; quality and maintenanc­e of homes; neighbourh­oods; and value for money.

The regulator examines the performanc­e of all social landlords in Scotland against a set of standards for delivering services to tenants and residents.

Heather Brannan-mcvey, convener of housing and regenerati­on, said: “We are pleased with this very positive report from the Scottish Housing Regulator which highlights the outstandin­g work of our housing teams.

“We are continuing to make a positive difference for our tenants and residents despite the very challengin­g time during the health pandemic.

“We are pleased with our progress but will continue to try and improve in all areas for the benefit of our communitie­s.”

Highlights from the report included weekly rents of £70.90 are well below the Scottish average of £83.70 with rent collection levels for 2020/21 being 97.9 per cent and tackling antisocial behaviour saw 99.6 per cent of cases being resolved compared to the Scottish average of 94.4 per cent.

Housing repairs showed 98.9 per cent of reactive repairs were completed “right first time”.

And tenant satisfacti­on revealed 91 per cent of tenants were satisfied with the overall service provided.

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