Cash­back carry-on

Amateur Photographer - - Your Letters -

I re­cently pur­chased a Pana­sonic DMC- FZ2000 from Wex, on which there was a £100 cash­back of­fer. The cam­era duly ar­rived and then I had to reg­is­ter the cam­era to get my £100 back.

I was told I’d have to wait 35 days for pay­ment, to avoid fraud­u­lent claims. So af­ter 35 days I sent all the doc­u­men­ta­tion by post and three days later had an email to say that my claim had been ver­i­fied and I would re­ceive a cheque within 28 days. So it took about 60 days to get the cash­back. Why can’t man­u­fac­tur­ers just re­duce the price of the prod­uct in­stead? Af­ter this process I would never again pur­chase a prod­uct with cash­back. Mal­colm J Pre­ston- Green

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