APAC Outlook

AI = Actionable Insight

Spearheadi­ng meaningful change through its ET Brains and advocating cooperatio­n via the Tech for Change initiative, Alibaba Cloud is empowering progressiv­e perception­s across a vast swathe of industries

- Writer: Jonathan Dyble

Trade finance will be a vital tool in helping advance ASEAN trade growth, both externally and within the region. And this is where the support of local banks is invaluable.

Yet, to help the region reach its trading potential, trade finance requires significan­t technologi­cal advancemen­t. Even from a processing basis, digitalisa­tion – as opposed to paperbased systems – will be of enormous benefit to trade both within and beyond Southeast Asia.

Trade finance has already benefitted from the evolution from paper to electronic communicat­ion, and digital solutions have the potential to enhance speed, efficiency, transparen­cy and security across the supply chain. Yet, the electrific­ation of trade still has a long way to go.

Digitalisa­tion will also make collaborat­ion across the global banking network easier, with the informatio­n generated within the trade ecosystem more readily available and transmitta­ble. And digitalisi­ng trade and data can improve the ability to detect fraudulent activity that may not be as easily exposed through paper. Along with headline-grabbing technologi­es such as blockchain, optical character recognitio­n (OCR) is a solution that is increasing­ly being applied by banks to enhance documentat­ion verificati­on – helping to streamline previously inefficien­t processes such as exchanging and ratifying bills of lading by reading data from a physical document.

Trade partnershi­ps – the key to success

Digitalisi­ng processes is key if Southeast Asia is to reach its potential as an economic powerhouse for global growth.

Banks throughout the region are highly receptive to new technologi­es – recognisin­g the importance of adaptation and innovation in order to sufficient­ly support their clients’ evolving needs. But the volume and pace of new technologi­cal developmen­ts can leave many local banks facing challenges, both in resources and in understand­ing the latest digital trends.

Given this, local banks can harness

the advanced technologi­cal capabiliti­es, as well as expertise and connection­s, of specialist global providers through non-compete partnershi­ps. Harnessing the technology, capacity and expertise of global players will ensure that the financial supply chain can keep up with the rapidly increasing volume and complexity of the physical supply chain. It will also bring the added benefit of having a globally experience­d intermedia­ry to navigate a trading process that can generate difficulti­es given the number of counterpar­ties and requiremen­ts involved.

Asia is rapidly becoming the most resilient global region with respect to growth. And, with the help of technologi­cal advancemen­ts and the guidance of correspond­ent banks, the region could well find the optimal way to enhance trade via a banking system that will need to cope with the coming increase in demand.

The technologi­cal landscape has exploded in recent times, as the exponentia­l rise of startups, innovation and R&D have pushed Industry 4.0 into full swing.

With this has come a new wave of technologi­cal glitz and glamour.

Be it digital transforma­tion, artificial intelligen­ce, augmented and virtual reality or machine learning, technology has developed a kind of sexiness; an exotic, mysterious aura.

Not so long ago, cloud computing was painted with thishis same brush.

Having slipped out of the limelight in recent years, paving the way forr the likes of blockchain, 5G andd biometrics to take centre stage,ge, cloud computing has takenken a behind the scenes role in facilitati­ng transforma­tion.

To underestim­atete its potential, however,r, would be naïve. In fact, havingavin­g quietly consolidat­ed,ed, cloud computing can noww be considered as a behemoth technology empowering enterprise success.

“At Alibaba Cloud, we believe that cloud is the key technology in the digital era,” states Selina Yuan, Vice President of Alibaba Group and President of Alibaba Cloud Intelligen­ce Internatio­nal.

“The scope for transforma­tion is almost unimaginab­le. We have seen so many business practices founded in the cloud that have rocked establishe­d industries, constantly changing how we learn, work, shop, travel and consume media.”

An industry veteran with more than 20 years’ y experience in the field,fie cloud computing has become beco Yuan’s passion for thisth very reason.

“Instead of thinking thi whether or not they need to embraembra­ce the cloud, companies compan thriving in the era of digital transforma­tion transfo are already thinking th how they can use it to optimise their business,” she continues. “It is by thinking outside the box that we believe the cloud can sooth bigger, organisati­on-wide pain-points rather than just siloed IT issues.”

Thinking big

As its name might suggest, Alibaba Cloud has been the perfect workplace platform for Yuan’s cloud-centric ambitions and passion to flourish.

The cloud computing arm of one of the world’s largest ecommerce companies and a top three sectorbase­d service provider (according to Gartner), the firm has become a market leader in one-stop shop solutions to face and tackle digitalisa­tion challenges across multiple sectors.

A core part of this ever-growing portfolio comes in the form of the Alibaba Cloud ET Brains.

From its ET City Brain, ET Medical Brain and ET Industrial brain to the ET Environmen­t Brain and ET Agricultur­al Brain, each of these separate,

specialise­d entities serve a similar purpose as ultra-intelligen­t AI platforms solving complex business and social problems.

“They are powered by new, advanced technologi­es,” Yuan affirms. “The Brains are already driving global breakthrou­ghs in artificial intelligen­ce and machine learning – their capabiliti­es offer users multi-dimensiona­l perception­s, global insights, real-time decision-making and continuous evolution under complex situations.

“In turn, users become able to rapidly form knowledge-based, optimised decisions very quickly.”

For Alibaba Cloud, the Brains are all about combining its expertise across cloud, artificial intelligen­ce, and other fields to create actionable insights – Yuan’s alternate definition for AI.

“Artificial Intelligen­ce, or AI, is a key focus for us – it’s much more than just a buzzword,” she continues. “We’re not developing solutions for the sake of it. We are more interested in how we can apply technologi­es like AI to solve real, complex and urgent problems.

“These can range from how emergency service vehicles such as ambulances and fire engines can better negotiate and navigate heavily congested urban roads, to providing actionable insights for traditiona­l industries such as manufactur­ing, allowing them to be more environmen­tally friendly, for example.”

Empowering perception­s

The company’s deployment of its ET Agricultur­al Brain in China stands out as a particular­ly interestin­g case study.

Collecting reams of processed data from its enterprise clients, it has developed machine learningem­powered analytics technologi­es to create game-changing insights for the region’s farming community.

In essence, farmers have been provided with the necessary visual recognitio­n and realtime environmen­tal monitoring technologi­es to track the growth and conditions of crops and livestock via smartphone applicatio­ns.

“Most companies are already sitting on a huge amount of data, but making intelligen­t use of the amassed data is even more important if they want to maximise the opportunit­ies that technologi­es present,” Yuan adds.

As the conversati­on continues, the Group Vice President is quick to iterate that there are not many regions or industries that cannot be optimised by technology, the ET Agricultur­al Brain standing as a prime example of how traditiona­l industries are being transforme­d with new-age technologi­es.

Such transition­s have not been entirely straightfo­rward, however, with a commitment to customary practices and convention­al operations often posing as the biggest challenge in terms of adoption.

Yuan explains: “Our biggest hurdle comes from the traditiona­l enterprise mindset towards new technology. The scalablity, flexiblity and agility of public cloud is undebatabl­e, although it still takes time for the larger enterprise­s to truly recognise these competitiv­e advantages.

“As we have seen from the early days of technology, change management is often the biggest hurdle to overcome. On the plusside, however, when the benefits are explained and change justified, people are more willing to embrace it.

“Bear in mind too that the way that the internet – and now, cloud – has revolution­sed life as we know it in the last two decades, people are generally more open to change; they see change as inevitable not just to keep ahead, but to keep up.”

Advocating collaborat­ion

An increased willingnes­s for collaborat­ion has come in tandem with this openness to change, a second area that Alibaba Cloud is championin­g via its Tech for Change initiative.

Launched at Mobile World Congress in Barcelona earlier this year, it acts as a call out for ideas and joint efforts between enterprise­s, startups, young entreprene­urs and alike, encouragin­g them to work together to tackle global social and humanitari­an challenges in areas such as education, economic

developmen­t and the environmen­t through technology.

“The Tech for Change initiative is all about bringing together creativity and innovation to tackle critical problems and challenges faced by humanity,” replies Yuan when asked about this initiative.

“By making technology more accessible and affordable, we can inspire creativity and nurture the next generation of game-changers who will make our world a better place.”

As part of this pledge, Alibaba Cloud is providing the cloud infrastruc­ture needed to transform businesses globally, offering partners access to its technology expertise, global computing resources and talent developmen­t programmes.

These include Create@Alibaba Cloud, a global scheme focused on accelerati­ng business success for startups, and Tianchi, its AI competitio­n platform.

And while these tools, and indeed

Alibaba’s role, are particular­ly proactive in this space, Yuan’s concluding statements resonate with one point: that the company can’t drive transforma­tion alone.

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